Metro by T-Mobile has helpful staff, particularly a tall and skinny man known for his patience. Customers appreciate his willingness to assist, especially when dealing with long wait times. However, the store is often understaffed, which leads to delays, especially when multiple customers are present. Many reviews suggest that the store would benefit from having at least three employees to handle the volume of business more efficiently. Despite the staffing issues, the helpfulness and patience of the staff make the experience more positive for customers.
The man that's in there is so helpful he's tall and skinny I forgot his name but you can go to him for any help you need
September 2022
Its not the best Metro store and not cause of bad help its cause under staffed usually one guy handling lots of things I mean if you got 3 people ahead of you and there all getting new phones activated then imagine the wait time if one guy working even 2 guys aint enough for the buisness they get should be 3 employees minimum
September 2022
Its not the best Metro store and not cause of bad help its cause under staffed usually one guy handling lots of things I mean if you got 3 people ahead of you and there all getting new phones activated then imagine the wait time if one guy working even 2 guys aint enough for the buisness they get should be 3 employees minimum
