Mitchell & Ness Nostalgia Co. in Philadelphia offers a positive shopping experience with friendly and attentive staff who provide excellent customer service. Customers appreciate the neat and clean store environment, and many find the staff helpful when trying on clothes or finding sizes. The store features high-quality merchandise, including nice hats and superior basketball jerseys, which are considered worth the price. However, some customers are disappointed by the lack of fitted hats, as the company has stopped making them, and note that snapbacks are priced similarly. Delivery is generally on time and accurate, with customers satisfied with the quality of products. On the downside, some express frustration over slow shipping, especially during busy seasons, and customer service response times during holidays. Overall, Mitchell & Ness is known for its good products and helpful service, though there are concerns about shipping and product availability at times.
Amir, Matt, Sonny, Max, and Byron made it a great and memorable shopping experience.GoNY GoNY Go!!!
May 2024
Nice hat great quality I would recommend this company to any body. The delivery guy let me know when my hat is here . Delivery was on time and accurate.
May 2024
Too High and no fitted hats at all. I WAS TOLD THEY STOPPED MAKING FITTED HATS. MERCH IS NICE THOUGH. THOSE SNAPBACKS ARE FITTED HAT PRICES.