NAPA Auto Parts is dedicated to providing quality auto parts quickly and easily, with options for curbside pickup, delivery, and in-store shopping. With over 6,000 stores and 16,000 AutoCare centers, they serve the greater Philadelphia area effectively. Customers appreciate the knowledgeable staff who strive to help and often have the needed parts in stock. Many have experienced smooth transactions, with one customer noting a positive experience that brought relief on a stressful day. However, some reviews mention inconsistency in store closing hours, causing confusion. While many customers rate the customer service highly, there are instances of rudeness from staff, leading to a mixed experience. Overall, NAPA Auto Parts aims to support customers with their car, truck, farm, or marine vehicle needs.
Went in after calling, part was in hand ready to go. I showed up 15 mins before closing and got out in less then 5 mins, great service I will be gladly returning.
March 2025
Always has what I need. Very honest and trustworthy. As well as they are very experienced and able to explain things to you
April 2024
Great service very knowledgeable, had what I needed