-
February 2024 by G P
Their customer service is impeccable!
-
January 2024 by Tyreek Major
Really knowledgeable people inside and they do the best they can. Also all the time have the parts you need. Call before you go to reassure part is in stock though.
-
January 2024 by Jimmy Evans
Very quality parts. ??
-
December 2023 by Wilian madera
They have very bad customer service, especially Hispanic customers. They have a man there who, when you ask if he speaks Spanish, his answer is that I'm always busy with someone, so the business is going bankrupt. I won't go back to that place again ? ?
-
November 2023 by Siobhan
rude & self important. ignored my questions & was judgemental when I got something wrong after he refused to answer a question
-
September 2023 by Rosalba Batista
A gentleman in customer service assisted me and before buying the part I tried to show him the type of vehicle, vin and photo to make sure it was the correct part, the gentleman without looking at me in an unkind way replied "that's the one that works for you",I bought it and it turned out that this was not the part that corresponds to the type of vehicle that I had verbally specified, I had to return it and I did not even ask if they had the one that I really need. With employees like that, I only visit that business once and never come back, and I don't refer anyone as a customer either.The only thing I needed and still need is to find the right part for my vehicle, not a person doing his job in a lousy mood.I always showed myself respectful because he is rude but I am not, and we all have personal problems.
-
July 2023 by michael Howard
Drove 5 miles to get breaks and the front door was locked and the store didn't close for another 20 minutes..I seen the side door open and asked the counter man if they were closed. He said yes all rude. Wow never going back ?
-
July 2023 by Meekie Meek
A+ for customer service. But store closing hours are inconsistent. Friday online says 5pm but the door says 6pm, I arrived at 4:50pm the store was closed. Saturday online says 4pm but door says 3pm. The store was promptly open at correct time in the morning.
-
June 2023 by GIL TATTOO
Knowledgeable and professional staff. Get the parts you need right the first time. Prices are competitive
-
May 2023 by DOCTOR GIL
Knowledgeable and professional staff. Get the parts you need right the first time. Prices are competitive
-
May 2023 by Ryan Duffy
Napa parts probably has the best parts and staff around always will do business there
-
January 2023 by Maria Chavez
Great customer service, the gentleman who was there help us to find the product that we need really fast.
-
November 2022 by nasir l Steptoe
Napa always has your parts but its higher in store so just order online and pick up at store
-
November 2022 by hakeem ruiz
I always find the best price here on just about anything. They have so many items in stock. The staff are very helpful as well.
-
November 2022 by Aaron Brauer
Front desk guy will offer you no additional help. Doesn’t care, and is ignorant. Better off going to auto zone or advanced auto.
