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March 2024 by David S.
Yall need to get people to answer the phones!! They leave you on hold until the answering machine picks up! Every time I call someone picks up the phone and automatically places me on hold!
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March 2024 by Tranise Browm
Service was fast. I was in and out,
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February 2024 by Kenneth Koon
The most corrupt place in the city
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February 2024 by Joseph K.
the automated help is useless. Can't make a partial payment without doing it over the phone, and use your cc so they can charge you 3.50 every time. highway robbery. The actual people that answer the phone are always miserable with their lives and no help whatsoever.
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February 2024 by Leah Bolden
Start reporting them to your local politician office. This agency and the ppl who work for them should be ashamed. Class action lawsuit for their theft is coming soon.
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February 2024 by Jay
Hard to find the exact counter you need to go to.
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February 2024 by rocmoney _215
They need to get banned simple
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February 2024 by Khalef Sapp
The person named Kenny at the metal detector is rude
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February 2024 by Samantha Creamer
Besides the very obvious predatory ethics of this agency as a whole. I would like to express my gratitude for the women who helped me when I came in for a second time today to see if they would work with me. Her name was Kate and she was extremely pleasant and worked with me.The first women I dealt with was very dismissive and demanded $2209 from me and looked at me like I was in the wrong for saying I couldn’t possibly come up with that. Mind you, my car was not booted or towed. I was simply trying to get ahead of a payment plan that I accidentally let lapse.Something told me to go back and try again because I really didn’t want to risk my car being booted again. This time I was met with Kate and she got me down to $1000 and was extremely kind about everything. Thank you so much Kate.
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February 2024 by Shay Bae
They're rude liars who are bent on stealing from you.
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February 2024 by Simon M.
I wish there were negative stars for this group. The place we parked at had 2 hour parking until 4 pm, so we paid for it. Literally as I was paying for it, the parking attendant walked up and looked at our license, but didn't communicate with us that she was apparently writing us a ticket because at 4 pm, this became a 20 minute loading zone. We went to a couple museums for our anniversary, and when we got back at 3:50, our car was towed. We finally found our car and after a long wait through equally outraged car owners, we found that they had cited it as being parked illegally (clearly wrong based on the local signage). It took 2 hours and $175 to get the car out plus the time we're currently working on to get the $50 citation cleared at hopefully a refund for the tow. I don't plan on visiting Philadelphia in the future, but if I do, I will not be parking my car there unless the current parking authority is completely abolished.
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January 2024 by Rahil B
Not helpful at all
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December 2023 by G Rich
Shame on the state appointees that run this heist. "Loses track" of $11 million meant for school kids, even investigated by the FBI. Aggressive parasite on the citizens and visitors to our city. PLEASE give them the boot. We deserve better.
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November 2023 by Bilal Simms
So not only did I get booted 10:35 this morning after I did my due diligence to set up a payment arrangement in September. I was informed that I missed the phone call in October so my payment arrangement was null and void. Ok got you. For no apparent reason, my vehicle was towed from my house less than 4 hours later while I was still at filbert st attempting to resolve the issue. Meaning the woman (who I believe named Michelle) Who conducted my interview was extremely condescending and discourteous, orchestrated this.Tbc
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November 2023 by Dave Cheng
They give me a ticket and i was there. I told the guy that, i am here that is my car and i am leaving now. I have to fight these tickets.Ppa took my friends car, the bill was over $3,000, now he doesn’t have a car. He wants revenge. He will be on the news soon.
