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December 2023 by Hicham El kasbaoui
BIGOTERIE PROFILING AND AND RACISM....REZA A BRANCH MANAGER TREATED ME AS THE 3RD CLASS CITIZEN EVEN THOUGH HERE POOR UNTRAINED STAFF COULD NOT DELIVER!!!
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October 2023 by Mia Pinkston
I spoke with the black girl with the braids she wasn’t very welcoming and also didn’t help me with my concerns about my account and was very dismissive. And told me I should go back to the location I went to before. I won’t be back to this location and the manager didn’t help either. I wouldn’t waste my time here.
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April 2023 by Jennifer Pascucci
My law firm is located in this building and we get our paychecks from this bank. I cashed my paycheck and they would not give me small bills only 100s because I am not an account holder. No where will break 100$ bills around here but Twanani said if I was an account holder I could get smaller bills but since I’m not that is all I could get. Then they charged way more than the non account holder fee to cash the check. Stay away from this bank.
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November 2022 by Tea Riddick
I came in to open an account because the online service wasn’t working for me after the teller had dismissively said that I could just do everything online.Couldn’t do it so I returned the next to try and do it in bank, and received zero service. I had checked in on my phone as the sign suggested then still waited over ten minutes to not be helped or even looked at.Honestly this feels like a sign I shouldn’t bank at PNC, because I’m running into issues at every turn. Think I’ll pass.
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November 2022 by L. Ingersoll
Guards are rude as hell. They never have more than one person helping and the handicap entrance is locked, so go all the way around to the other one and then all the way across the lobby and hope someone opens the main door because it's heavy.
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October 2022 by ryan rymer
Have been working to get a copy of title on an auto loan for weeks now. DMV confirms fax sent twice. PNC states they have never received the faxed request. Now driving on expired out of state tags. The title copy is needed to register in new state. Write down the names of every single person you talk to here as they do not seem to keep notes at all. As soon as I get this issue resolved, am refinancing through a local bank. This company is a nightmare to deal with. Never, ever would I recommend anyone to take a loan with this bank.
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August 2022 by Tatyana Hardwick
I came to this PNC to get a new card since my old one was inactive and after standing in line I was told to go to a different PNC without any reasoning behind it the lady with the honey blonde and black braids practically flagged me away it was very rude.
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August 2022 by Wilma Bush
I wish that Pnc wouldn't take so much out of my account and that it effected me with nothing else to do. I hope that the situation gets better soon.
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June 2022 by Kiah-Monique O
The supervisor was so rude. Since when don't you do cash back?!
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December 2021 by Michelle Mccreery
I think PNC should have better hours like TD bank for people who work
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November 2020 by Evangeline E.
F*** PNC. I've had an account with them for 8 years and I'm changing banks because their services are that bad. First overdraft in my 8 years of having an account with them and they charged me way more in overdraft fees than my initial overdraft was! And I fixed the overdraft within 24 hours of it even happening. No relief for COVID financial hardships. Their customer service representative was condescending and rude to me. Worst bank ever.
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February 2020 by Monica Randolph
I went to PNC bank in center city to cash a check written by them. I am not a customer so i ask customer service the free to cash my check . The man said $84 and they 2% fee to cash non member checks. The check was lil large it was my settlement check. The customer service guy kept asking to open account i told him there no bank in my area. I was so upset in the fee and the way they treated me he walked away fast i left
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September 2019 by Raymond Sweeney
They are extremely nice and they got the job done
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May 2019 by T Martin
Took time from work to come in last week for notary services (am a PNC customer), was told to come back with different documentation. I returned today with the specified documentation, was told that they will not notarize my document. seems like everyone is nice, but this was a huge waste of time
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January 2019 by S L.
This is a decent branch of PNC - has several ATM machines inside, lots of people working the counter, etc. However, this used to be my go-to for same day euros in the city and now they stopped carrying them. You're the biggest PNC branch in center city, you should have foreign currency on hand, especially Euros.