Quest Diagnostics

Quest Diagnostics, Medical Labs
Hours: Quest Diagnostics provides a variety of lab testing services, including COVID-19 antibody testing by appointment, routine lab tests, drug screenings, and specialty pediatric services. Patients can visit the location near Empire Beauty School from Monday to Friday for testing, with specific hours for drug screenings and TSPOT testing. While the staff, including nurses and lab technicians, are praised for being friendly, efficient, and professional, there are concerns about the check-in process. Patients have reported long wait times and difficulties with the kiosk, especially for those unfamiliar with the technology. Some have suggested having a receptionist available during busy times to assist with the check-in procedure. Despite these issues, many customers express their appreciation for the care they receive, noting that the staff treats them with kindness and patience. Overall, Quest Diagnostics is recommended for their quality service, though improvements in the check-in process may enhance the patient experience.

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