Quest Diagnostics

Quest Diagnostics, Medical Labs
Hours: Quest Diagnostics Bustleton is a healthcare facility that offers a range of medical testing services, including COVID-19 antibody testing, drug screenings, and routine lab tests. The location features a Professional Service Center (PSC) situated in the Presidential Plaza near Dunkin Donuts. The reviews of this Quest Diagnostics facility paint a mixed picture. Some customers had an excellent experience, praising the pleasant and caring staff who were gentle during blood draws. One reviewer particularly highlighted the efficiency and professionalism of a phlebotomist named Yantinee, who provided a seamless and virtually painless service. However, other customers reported mediocre experiences, citing long wait times and understaffing as the primary issues. Some acknowledged that the staff were under significant pressure due to the high volume of patients, and suggested that scheduling an appointment rather than walking in may result in a more timely service. Overall, the reviews suggest that the quality of the medical services provided at Quest Diagnostics Bustleton is generally good, with the staff being described as pleasant and skilled. However, the facility's ability to handle the high demand for its services appears to be a challenge, leading to frustrating wait times for some customers. Patients are advised to be patient and courteous with the staff, as well as to consider scheduling appointments in advance to potentially improve their experience.

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