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January 2024 by TBona
This branch was better than the awful experience at 121 South Broad with the big woman with glasses. Wish I got her name but she was too busy throwing us out for me to get her name.This one on 5th and Oregon is great. Thank You Erik! You are the Best!! They should make you a Manager and give you a big fat raise.
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January 2024 by Vinny Rig
The facility has bad customer service
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December 2023 by Arielle Howard
Remind me again why they’re even open on the first place?
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December 2023 by sieng hong
Bad customer service ever! Never go there again.
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December 2023 by Idania Diaz
If I can give them 0 I would be awesome. I wasted my time here. I came to get a debit card and he sent he has to send to my address and I went to another location and they gave it me to me .
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September 2023 by Hendra Kuang
The worse Td bank office ever. I go with family and the teller service suck. Teller look down People.thank for you service
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May 2023 by sanjoy 067
I went to Td bank 2653 S 5th street. I have a lady customer front me then she went to the teller asked tell for help but she couldn’t help for some reason.the teller wait for nothing more than 20 minutes. I asked the teller why you make her wait and make us wait you have a big line in the store while she wait for you can help us. Then teller said she don’t care for us to wait here. We have to wait otherwise leave the store. Then person came his name Chris he said to me why you talk you don’t like then get out the bank go to any other bank why you here. Then I told him I was in the drive thru also but drive so busy I was waiting long time in the drive thru then came inside the store now you talk to me like this. He said to me he don’t care just leave.
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May 2023 by Ben Ali
New faces every day.Looking at you like, who are you ????Very poor customer service
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May 2023 by S.J. Long
I made an appointment online at this branch and had an amazing experience with Solina. She was incredibly patient, helpful and addressed our problems. Another branch before this said the wiring can't be done. However Solina confirmed it was possible and completed the transfer. Without her help I'll probably still be crying. Thank you young lady for your help if you ever see this comment.
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May 2023 by Yr6 Hernandez
The chubby white lady is a total B just go to the one at broad street to be honest if you want customer service don’t waste your time there ….
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March 2023 by Martina Magdalene
Oh mama Mia this company is bad!! I would know — I’ve been banking here for years.
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February 2023 by Jenny F
I started going to the ATM drive thru to avoid the homeless people who take up camp in the vestibule. The drive thru ATM no longer works so I’m forced to be assault of the whiff of BO inside the bank. I told the tellers the drive thru no longer works and the only answer I got was that they don’t repair it themselves. It’s now been several weeks of not working. I guess calling a repair person is above their pay grade.
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January 2023 by Ashley Corn
After sitting for 20 minutes and 10 minutes before they close, I’m told there debit card machine isn’t working by Eric
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November 2022 by FCU.S* Phila
ATM not working I will close my bank
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October 2022 by Sadek Oukid
I stopped by to get cash. The young lady was polite and accurate. She provide un excellent service
