Dr. Martens Walnut Street offers a great selection of the brand's iconic shoes, with a variety of styles to try on. The store provides a helpful environment for both first-time buyers and seasoned fans. Staff members are consistently described as super sweet, extremely helpful, and very knowledgeable. They offer excellent customer service, answering questions thoroughly and providing good suggestions on selecting the right fit and style. Employees are also proficient in advising on how to break in the shoes and how to take care of them, with relevant care products like kits, laces, and socks available in store. The service makes for a smooth and satisfying transaction where customers feel heard and never pressured. The store also offers benefits like a student discount. While the exterior may seem small, the interior holds a pretty decent selection, making it a highly recommended stop in Philadelphia.
This worker, K, was pretty friendly and very helpful. I be super anxious in retail environments, so they really made a difference.
Shout out K from Doc Marten
January 2026
OMG!!!! The staff at this Dr Martens was so friendly and helpful. I told them this was my 1st pair I was getting them as a present for my 60th birthday and they were super helpful and courteous. They answered all my questions and concerns!!!! Thank you Thank you Thank you!!!!!
November 2025
Stephanie was super helpful and knowledgeable about their selection. Took a lot less time than I thought and bought a pair of boots I’m excited about!
