United States Postal Service

USPS, Post Offices, Shipping Centers
Hours: The United States Postal Service location at 5311 Florence Ave provides secure, reliable, and affordable delivery of mail and packages. The staff is often described as sweet, courteous, and professional, working hard to keep the lines moving and giving good service to customers. They are appreciated for solving issues, such as finding missing packages. Many customers report that packages usually arrive very quickly, often in one or two days. However, the location is frequently short-staffed, which can lead to longer wait times. Service speed can depend on which cashier is working, with some moving slowly. The lobby is often very hot unless a fan is running. Some customers report inconsistencies, such as being told to wait in line even for prepaid items, while others are helped immediately. There have been instances of removed amenities, like free boxes, and a past package theft with a slow investigation and no compensation. While the employees do their best, customers note that being fully staffed, especially during heavy traffic or near closing time, would significantly improve the experience. Despite these challenges, the post office remains a vital service for mailing bills, purchasing stamps, and receiving deliveries.

• 0.47 miles

  

  USPS Collection Box Post Office

1. Philadelphia, Pennsylvania