February 2024
I had some Credit Card issues and unauthorized charges so the card was canceled.Stopped by the Phoenixville branch and Emily Baker was an "amazing help" getting things squared away!!Thank You Emily!
December 2023
I would like to follow up on review from June 2023. At the time I was truly hoping that discussing issues with a representative of the credit union would lead to some improvements. Even though the representative appeared to be very concerned nothing has changed; in fact it seems that service deteriorated
September 2023
Citadel can’t be trusted to treat you fairly. They tell you one thing then change the the conditions of your loan .I asked for a home equity loan. Received a run around. Changed my request to a Heloc because the interest rates are higher. Treated unfairly . Sorry I trusted them.
