Advance Auto Parts offers automotive aftermarket products and free store services. The experience can vary. Some reviews report it is understaffed and call it the McDonald's of the industry. Others describe very smooth visits with friendly employees, getting needed parts on sale. Several customers highlight excellent free services, like battery testing and installation, with specific praise for very helpful and knowledgeable employees who provide quick assistance. In one case, employees helped a stranded customer replace a drive belt in under ten minutes. The store provides leading brands and a loyalty program for discounts.
Went there with a list, employee suggested phoning to make sure i had gotten the right items. He was very courteous and patient. Will shop there again if in the area.
February 2026
Excellent customer service when having my battery tested
February 2026
Very friendly, good-humored associates that answered my questions and installed my new car battery for free.
