The AT&T Store in Pittsburgh provides a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans for every need. Customers can choose from prepaid plans with no annual contracts or credit checks, and unlimited data options that include nationwide 5G service at no extra cost. The store staff are highly praised for their helpfulness and professionalism. Chris resolved a phone issue and helped set up an additional line with minimal extra cost. Shawn went above and beyond to assist with customer service issues, ensuring customers could connect with support when needed. The management, including Genin and others, are recognized for their excellent service, often resolving problems that took hours on the phone by handling them directly in-store. Employees like Matthew, Joyce, Mark, and Annie demonstrate a strong commitment to customer satisfaction, patiently explaining options, following up, and taking ownership of requests. Their teamwork, knowledge, and kindness create a positive experience for customers, making the store a trusted place to upgrade devices, combine accounts, and get support. Overall, the AT&T Store in Pittsburgh is known for its friendly, helpful staff and dedication to meeting customer needs.
We thought the cost would be $14 more but it appears to be about $75 more a month. I’m going to go back to the store to discuss this. There must be something wrong!
June 2024
Nabin is the BEST!!! He was super helpful and kind.
June 2024
Chris resolved our Apple phone issue and actually set us up with an additional line and new hardware for a minimal amount of up charge to our account!