Buckle, located at South Hills Village, is a specialty retailer known for its exceptional service and stylish offerings. Customers consistently highlight the staff's helpfulness and dedication, with specific praise for associates like Starr, Jessica, Meghan, and Casey. Many shoppers appreciate the personalized assistance they receive, making their shopping experiences enjoyable, even if they typically dislike shopping. Jessica, for example, went above and beyond to keep the store open late to help a customer find clothes for an extended stay, demonstrating a strong commitment to customer satisfaction. While the store offers a wide range of high-quality, trendy apparel and accessories, some customers have noted that the sales associates can sometimes be overly eager to upsell, which can detract from the shopping experience, especially during busy times. Despite this, the overall sentiment remains positive, with many customers expressing their intention to return due to the excellent service they received. Buckle at South Hills Village is a go-to destination for those looking for great products and a supportive shopping environment, making it a favorite among both local and visiting shoppers.
Their BKE denim jeans are low quality. I took 2 pairs in to get patched up and what I got back does not look like a professional job. Bad craftsmanship. The people working there, however, were very pleasant!
December 2023
I love this place. People were so nice and helpful. I had a great time shopping there. Thanks guys
December 2023
I love this place. People were so nice and helpful. I had a great time shopping there. Thanks guys