FedEx Ship Center in Pittsburgh, PA provides packing supplies, boxes, and shipping services, including holding shipments for pickup. FedEx offers cost-effective expedited, standard, and economy options, with FedEx Ground noted as faster to more locations than competitors. Reviews mention that staff can be wonderfully sociable, thoughtful, and very helpful, with specific praise for going above and beyond in service. However, some customers report issues with deliveries arriving early outside the promised time frame. The process to retrieve a held package requires a driver's license with the correct address, a photo ID, and a phone number, which some find a little invasive if they do not have an account. Customer support experiences can involve having to restate an issue multiple times before receiving proper assistance.
A little out of the way but they have good hours and service
June 2025
Brought a few coworkers here for marketing. The thing I didn’t like was being billed for a rush order but another customer was squeezed in. The employee was helpful, glad we got her and not the other employees. It’s hit or miss here. It’s here or Staples and we happened to be closer to this location.
February 2025
Close to home worked for shipping a package I needed to get there.
