Old Navy offers a mix of stylish clothing at great prices, making it an appealing choice for shoppers looking for better deals. Many customers appreciate the trendy styles available, often noting that they find better options compared to more expensive stores. The staff is generally friendly, with some employees receiving special praise for their helpfulness. However, some shoppers have reported discomfort with aggressive sales tactics, particularly regarding credit card solicitations, which can detract from the shopping experience. Additionally, there are complaints about high prices on simple items, like bottled water. Overall, Old Navy is recognized for its fashionable offerings and value, despite some concerns about customer service practices.
I have not shopped here since I was a child. Wow has it all changed. Beautiful things for great prices. Found an off the shoulder number I just had to have when I saw it. Definitely coming back!
January 2023
Great selection, but I got charged twice. I called, and they took care off it. Got my money back two days later.
April 2022
I always like their products, but I was going to purchase a bottle of water, 20 oz, and it rang up for $4.00! I did not purchase the water.