PNC Bank is known for its friendly and helpful staff, making banking experiences enjoyable for customers. Many reviews highlight quick service, whether for account issues, card services, or cash withdrawals. The location is convenient, especially for those near the CMU campus and workplaces, with extended hours. Customers appreciate the assistance provided by employees, who are described as super friendly and efficient. The positive atmosphere encourages repeat visits, with some customers expressing a willingness to travel further for the excellent service at this branch. Overall, PNC Bank stands out for its commitment to customer satisfaction.
Taylor was so helpful and gave me the best/ fastest experience ive ever had at a bank! (she also has a cute pink desk setup) 10/10
October 2025
I found branch banker Matthew Goodnight to be extremely helpful and kind during my recent visit. He assisted in every way possible- good customer service isn't always recognized anymore, and he deserves the kudos! Thanks, Matthew!
September 2023
came into get some cash for my car repair, ended up fixing a problem with my account and getting a new card printed. staff was super friendly, cara and min helped me as soon as i walked in. they helped me with a fraud/debit card issue and i was in/out within 15 minutes ?
