Rite Aid has received mixed reviews from customers regarding their pharmacy and retail services. Some customers have experienced frustrations with the pharmacy, particularly regarding long wait times and perceived rudeness from staff. One customer reported a negative interaction with a pharmacist who seemed dismissive and unhelpful, leading to a decision to switch pharmacies. However, many others expressed satisfaction with the service, highlighting the hard work of the staff, especially during the pandemic when shortages and staffing challenges were prevalent. The pharmacy team has been praised for their effort in locating items and promptly notifying customers about prescription delays. The assistant manager has also been recognized for his exceptional service, being described as patient and kind. Additionally, the store offers a variety of products, including a selection of over-the-counter drugs and unique items like Nescafe French Toast instant coffee. Customers appreciate the convenient drive-thru service and often find the cashiers to be friendly and helpful, even when facing challenges with coupon savings. Overall, while experiences can vary, many customers value the dedication of the Rite Aid team and their commitment to providing good service.
Clean store and friendly staff. The shelves were getting pretty bare though.
December 2023
The staff here is amazing - especially assistant manager Casey. He goes above and beyond every time, is patient, kind and professional. And persistent in trying to be helpful. What more can you ask from someone in retail?
July 2023
I went to Rite Aid to get a few items. Rite Aid does also have Nescafe French Toast instant coffee. I bought it., It was some of the best coffee ever. Thanks Rite Aid!
