Rohrich Lexus is a certified Lexus dealer dedicated to ensuring the safety and satisfaction of its guests and employees. The dealership has implemented a no-touch process, regularly sanitizing surfaces and using virus-killing fog procedures for vehicles. Customers appreciate Rohrich Lexus for its solid selection of new and inspected pre-owned vehicles, alongside a qualified finance department that facilitates quick and transparent loans or leases. Many reviews highlight the exceptional customer service at Rohrich Lexus. Buyers report positive experiences with knowledgeable sales representatives who make the car buying process easy and efficient. Communication is praised, with staff providing timely updates and support throughout transactions. Customers have also noted the dealership's proactive approach in addressing issues with vehicles. The service department is commended for its friendly and helpful staff, offering clear explanations of services performed. Routine maintenance and inspections are completed promptly, often with minimal wait times, ensuring a comfortable experience for customers. Overall, Rohrich Lexus stands out for its professionalism, transparency, and commitment to customer care, making it a preferred choice for drivers in Pittsburgh and the surrounding areas.
We had a great experience buying our new car at Rohrich Lexus. Our salesperson, Zach, was knowledgeable and attentive. We enjoyed working with him. A huge thank you to TJ for walking us through the car's features and answering all our questions.
September 2026
I was told I needed 4 new tires. I said no and took it to a tire company to be checked. They said I did not need tires. The front tires were like new. I felt like they thought they could take advantage of an old lady. I may be old but not stupid!
September 2026
Great service experience from beginning to end. Cheyenne was awesome, super prompt in letting me know what’s going on and getting it done! Highly recommend!