U-Haul Moving & Storage at Washington Blvd offers a range of moving solutions, including truck rentals, trailers, cargo vans, self-storage, portable U-Box containers, and moving supplies. The location is praised for friendly and helpful staff, especially Nicki, who is attentive, knowledgeable, and proactive in assisting customers. She went above and beyond to help with equipment and even delivered a large item to a customer's house after her shift. However, some reviews mention slow service and issues with truck fuel policies, where trucks were returned with less fuel than expected, and customers were told they wouldn't be reimbursed for extra gas. Despite these concerns, many customers appreciate the staff's efforts to resolve problems and make the moving process easier. Overall, the location is known for good customer service, helpful staff, and convenient moving options, making it a reliable choice for both local and long-distance moves.
This is the second time that I am using this location. U-Haul always seems to have the best prices for my needs. Janiece, the manager, helped me this last time and was so thorough, friendly, and professional. Easy location to find and park. Highly recommend.
July 2026
I really appreciated this folks for getting me in a truck even though they were very very busy, very professional and helpful staff.
July 2026
Janeice and the staff here were fantastic getting me hooked up with an auto-transport for my Nissan Leaf when another location in Moon Township made it impossible for me to rent it.
Shout-out to them and their help getting it hooked up and their clear instructions. :)
