The UPS Store #5392 in Pittsburgh provides a range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. It is locally owned and operated, offering helpful and knowledgeable staff. Customers appreciate the thoroughness and care in packaging shipments and the ease of printing labels, though some mention hidden fees. Staff members, including Alyssa and Kym, are praised for their kindness, patience, and willingness to go above and beyond, helping with last-minute shipments and returns. The store is known for friendly service that makes complex tasks simple and quick. Located at Robinson Town Centre, between Value City Furniture and Petland, it is a convenient spot for various mailing and business needs.
The employees were informative and kind and had a great attitude.
February 2025
Returned for Amazon - the young man was super helpful when we realized that Amazon had sent us to go to Whole Foods. He assisted us how to change the location and processed the return!
January 2025
The clerk was EXCEPTIONALLY informative, thorough and careful with packaging the shipment contents. Best service I've gotten in a long time!!