The U.S. Postal Service (USPS) is a highly reliable and affordable delivery service that processes and delivers 47% of the world's mail. With over 30,000 retail locations nationwide, USPS is committed to providing secure, efficient, and innovative services to more than 157 million addresses. This particular USPS location is described as a "hidden gem" that provides excellent customer service. The staff, especially Kia and James, are praised for their friendliness, positivity, and dedication to resolving customer issues. Whether it's helping with a change of address, tracking down packages, or forwarding mail, the employees go above and beyond to ensure a great experience. Customers, including a local student and small business owner, frequently visit this post office location and have never had a bad experience. The space may be basic, but the staff make up for it with their exceptional service. For international shipping and other postal needs, this USPS branch is highly recommended. Overall, this USPS location is commended for its reliable, secure, and affordable delivery services, as well as its friendly and helpful staff who strive to make every customer feel valued.
Excellent service every time I visit! The staff here are consistently courteous, efficient, and helpful—even during busy hours. I appreciate how patient they are with questions and how smoothly the lines move. Convenient location right by campus and always a pleasant experience. Highly recommended!
September 2024
Nice staffs but sent my package to North Korea so had to wait extra one month for it to sent back to here and get to South Korea.
April 2024
I’m a student at pitt, and I own a clothing business so I’m constantly going to the post office. The one in Oakland is by far the best, each worker is so kind and helpful. I usually go about 2-3 times a week snd I’ve never had one bad experience here.