Walgreens in Penn Hills offers a mixed experience based on customer reviews. Many customers appreciate the friendly and professional staff, with specific praise for individuals like Joey, who provides excellent service. The store is well-stocked with a variety of items, including groceries, snacks, and pharmacy services, making it a convenient shopping destination. One customer noted the ease of finding items, often discovering more than expected during their visits. However, there are significant concerns regarding the pharmacy service. One customer expressed disappointment after a critical medication was not available as promised, leading to unnecessary expenses and stress. This situation highlighted the importance of timely medication fulfillment, particularly for individuals with urgent health needs. While others have had positive experiences with the pharmacy, including helpful assistance in locating hard-to-find prescriptions, the inconsistency in service has raised alarms about reliability. Overall, Walgreens in Penn Hills is recognized for its wide range of products and friendly atmosphere, but customers are hopeful for improvements in pharmacy operations to ensure that essential medications are available as needed.
Staff are always pleasant and professional! I switched to another location because it is closer but there services were not as good as the Saltsburg Rd location! I also appreciate that with Walgreens I can get my prescriptions in Texas as well as California when I’m traveling!
November 2024
Always stocked shelves and friendly staff. My go-to convenience store in this area of penn hills. Has full photo shop and pharmacy, refrigerated and frozen foods, lots of snacks. Easy parking.
October 2024
Joey, working at the front counter AND the photo department, you are an amazing person. Very patient and kind with all your help to a NOT tech savvy older lady. Thank you.
