Walgreens receives mixed reviews from its customers, highlighting both positive experiences and areas for improvement. Many appreciate the friendly and timely service at the pharmacy, with one customer noting a positive transition from another pharmacy due to the staff's attentiveness and the acceptance of new insurance. A specific mention of exceptional service includes a late-night situation where staff members stayed open to assist during a medical emergency, showcasing their commitment to customer care. However, the photo department has received criticism for its organization, making the photo pick-up process less efficient than desired. Customers have also expressed disappointment with the pharmacy's limited hours, noting that closing at 6:00 p.m. and being closed on weekends creates challenges for those who work during the day. Overall, while Walgreens has dedicated staff who provide excellent service, there are noticeable areas that could benefit from improvements in organization and accessibility.
Love getting my photos printed here but the organization at the photo department is very flawed. It's never a quick in and out when I go to pick up photos.
July 2023
A BIG SHOUT OUT TO HAYDEN AT THE MCKNIGHT ROAD STORE - HE GETS THE "EXTRA EFFORT AWARD" FOR ALL THE HELP AND GOOD IDEAS FOR OUR PROJECT IN THE PHOTO DEPARTMENT - WALGREENS IS LUCKY TO HAVE THIS GUY#
February 2022
I'm becoming more disappointed with Walgreens pharmacy hours. I know help is hard to come by. But closing at 6:00 p.m. and not open on the weekends makes it very difficult for people who work to get to the pharmacy.
