“I was a Verizon customer for 15 years. I decided to switch T-Mobile during one of their promotions. I called the 800 number to open an account. During this promotion, I was offered an IPhone 17, and the payoff of my current phone. I was told by the representative on the phone that T-Mobile will take care of my remaining balance. Nearly a month later, I still have a phone balance with Verizon. There was an issue with processing and I was not made aware. I was told to pay it off and they will reimburse me personally. I am extremely thankful for the T-Mobile store in Pittston as they guided me through this entire process and provided the highest quality of customer service. Hunter, store manager, has gone above and beyond for issues neither he nor his store created. If you are considering opening an account with T-Mobile, please do yourself a favor and GO TO THE STORE IN PITTSTON. Do not call the 800 number to open an account.”
“From the first time I went to that store, I received excellent service. The three of them, Jessika, Abigail, and Addison, answered all my questions, always kind and super attentive. I highly recommend their work; every time I come, I leave the store satisfied.”
“Great experience Raymond took care ofe with what I needed!! Very professional and explained in detail of my payment and purchase once again thank you Verizon in Pittston, PA”