“I was a Verizon customer for 15 years. I decided to switch T-Mobile during one of their promotions. I called the 800 number to open an account. During this promotion, I was offered an IPhone 17, and the payoff of my current phone. I was told by the representative on the phone that T-Mobile will take care of my remaining balance. Nearly a month later, I still have a phone balance with Verizon. There was an issue with processing and I was not made aware. I was told to pay it off and they will reimburse me personally. I am extremely thankful for the T-Mobile store in Pittston as they guided me through this entire process and provided the highest quality of customer service. Hunter, store manager, has gone above and beyond for issues neither he nor his store created. If you are considering opening an account with T-Mobile, please do yourself a favor and GO TO THE STORE IN PITTSTON. Do not call the 800 number to open an account.”
“Hello my name is Traivon and I would like leave wonderful review for this particular store. Staff and crew were outstandingly amazing. Jessika and Abigail were extraordinary assistance to me at ATT Pittston store.”
“Great experience Raymond took care ofe with what I needed!! Very professional and explained in detail of my payment and purchase once again thank you Verizon in Pittston, PA”