“I was a Verizon customer for 15 years. I decided to switch T-Mobile during one of their promotions. I called the 800 number to open an account. During this promotion, I was offered an IPhone 17, and the payoff of my current phone. I was told by the representative on the phone that T-Mobile will take care of my remaining balance. Nearly a month later, I still have a phone balance with Verizon. There was an issue with processing and I was not made aware. I was told to pay it off and they will reimburse me personally. I am extremely thankful for the T-Mobile store in Pittston as they guided me through this entire process and provided the highest quality of customer service. Hunter, store manager, has gone above and beyond for issues neither he nor his store created. If you are considering opening an account with T-Mobile, please do yourself a favor and GO TO THE STORE IN PITTSTON. Do not call the 800 number to open an account.”
“I would DEFINITELY recommend Angel at the Verizon in edwardsville my husband Jeff and I had the greatest experience yesterday he was very patient, helpful kind he was able to answer all our questions please give Angel a BONUS ? a big one at that!!!!!!”
“Trish provided us with excellent service today. We had someone who needed a new phone and she explained everything about this new phone that was being purchased went over the bills and this new person's gonna see on their monthly bill and we thank her for all of the things that she did for us today. She did do an excellent job and we thank her.”
“Simple and affordable. Mike was very helpful, knowledgeable, and just downright damn good at his job. I am not very tech literate and he handled everything and made it fast and easy. Wouldn't go anywhere else for a phone after this.”
“Had a great experience at this T-Mobile store. The staff was friendly, knowledgeable, and took the time to explain all my options without rushing or upselling. Everything was handled quickly and smoothly. Definitely appreciate the excellent customer service—this is how it should be done.”
“I am so happy that I signed up for TMobile. My main reason was Bao. He was absolutely fantastic. He knows his stuff. He also went out of his way to come to my house to help with a minor problem. He got us all up and running. THANKS BAO!!!!!!!”
“The team at Service electric really takes care of me. I had an outdated modem, they sent over a technician and replaced it. They also bumped me up a speed level a while back which has been matched with the new modem. I’m very happy with the fair prices and services they offer. Thank you Bob T. for the great work!”
“I went with my mom, and she initially had some issues, but it resolved itself. The service still needs to be more aware of personal information on shared accounts. Hopefully, my mom can get everything settled correctly eventually, but we think it may take jumping through some unnecessary hoops. Update: She got help and they sent her a newer device; they also changed the number for her since she was getting 20-50 spam calls a day. It turned out ok in the end for her.”
“Went there first sign up for internet then 2 weeks later for a phone I was leaving the company I had went in and Victoria helped me excellent worker helped me with everything transfer everything from the old phone to the new phone i would recommend people in this store excellent”
“Great experience, thank you Ruth for successfully getting my existing cricket account unlocked and number transferred to the new device after days of unsuccessful attempts via phone/chat agents. Excellent customer service and willingness to take the time to contact the cricket management to help unlock the account. You guys were the most helpful!! - Tanya”
“⭐️⭐️⭐️⭐️⭐️
I had a great experience with Xfinity, especially thanks to my sales representative, Danny. He was very professional, knowledgeable, and patient throughout the entire process. Danny took the time to explain all the options, helped me choose the best plan for my needs, and made everything smooth and stress-free. Customer service like this makes a big difference. I’m very happy with my service and would definitely recommend Xfinity—ask for Danny!”
“Special thanks to Meghan for her fabulous customer service transferring all my old phones information to my new one. She was extremely helpful, professional and knowledgeable. I was at the store as soon as they opened this morning and she was able to take care of me as well as others while my phone was transferring information. Kept me updated as we moved through the process and acknowledged every customer as soon as they walked in. It’s so nice to see a smiling face and have awesome customer service to correct a problem. Thank you Meghan. Liz C”
“The manager has excellent customer service. He makes you feel welcome and understood, he listens to what you want or need not what his sales needs dictate and goes out of his way to help. I've had enough experience with other cell phone carriers to appreciate him! He even fixed an issue that was driving me insane BEFORE I switched over.”
“Wasn't able to use my UK charger which I badly needed due to a cancelled flight. Staff at the store went above and beyond to help me out and made sure I was ok (I didn't get your names but you know who you are). Really appreciate all the effort and what a wonderful team and asset to the store! A big hello and thank you from London (finally made it home after 3 days delay!)”
“Great experience Raymond took care ofe with what I needed!! Very professional and explained in detail of my payment and purchase once again thank you Verizon in Pittston, PA”