Banfield Pet Hospital® - Pleasant Hills is dedicated to providing quality health and wellness care for dogs, cats, and small animals. The veterinarians and staff focus on responsible pet ownership and preventive health care, offering a range of services including routine vaccinations, microchipping, dental, and surgical care. Many clients express satisfaction with the attentive and caring staff, highlighting the support received for pets with lifelong conditions. Some clients appreciate the informative reminders for appointments and the availability of care plans, although there are concerns about long wait times during check-in and check-out processes. While the staff is often seen as fantastic, some reviews mention understaffing leading to delays and long hold times. Overall, Banfield is praised for its patient and kind care, with staff willing to accommodate client preferences regarding appointment types. New patients are currently being accepted.
They caught my cat's diabetes. This was during covid so it was really hard to get an appt. I have other concerns when I would take my cat and they mostly were ignored.
February 2026
Love the staff here and know my dogs are in the best care. I talk to them and they actually listen. Dr Hagood is amazing.
September 2025
You gave Frie back the courage to visit his doctor. He used to be terrified of the vet. But you guys are awesome
