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“My family and I went to the North Versailles AT&T store on 10/14/23. We have been with Verizon for 20 years. My husband and I had iPhone 7s and my son an 11. Verizon was no help to us even though we have been their customers for so many years. My husband had called AT&T and spoke with someone. We decided to just go to the store and see if we can get a better deal with a different carrier. We met Christian. He was very kind and very helpful. He figured out the best deal he could for us and took his time helping us and answering any questions we had. He was even able to get us a discount through the type of occupation I had. We left there with three new phones, 2 iPhon e 14 pro max, and 1 iPhone 14. I suggest if you are looking to switch phone carriers to go with AT&T and to go to their store in North Versailles. I have no complaints and will continue to go there if needed.Sincerely,Nicole Checchio”
“Levi and Brandon did an amazing job. They went above and beyond to help me . Not only did they resolve my problem they were prompt, efficient and KIND !!1 Thanks again AT&T for the great customer service.”
“This is the best At&t I have ever been to. They are always friendly and always figure out my problem. I recommend this store to anyone looking for an at&t.”
“The representative James, was very kind, understanding, quick to help, a good listener, he was very caring and handled my situation with care. I wish all transactions could be with a person just like James. We definitely need more of him in the world. Thank you James you were awesome!”
“Cricket in North Versailles has such great staff! My experience was beyond amazing! I was taken care of by Joshua D.I rushed in 3-5 minutes before closing time because I had broken my phone and needed a new one asap. Even though we were cutting it close, Joshua STILL tended to me when he could’ve easily refused service. Joshua was extremely helpful and kind, he got me set up with my new phone in no time! We were having some trouble accessing my cricket account but Joshua made sure that I was able to open up a new account! He was so patient during the entire process which made me feel very comfortable :)Hopefully he gets to see this so that he knows how grateful I am for his patience & understanding ?”
“After stopping at the Pittsburgh Mills store to upgrade my phone and dealing with one of the least helpful people I have ever dealt with, (Travis I believe) had made it clear that he was not going to put any amount of effort into simply doing his job.I decided to take the ride to the Fox Chapel store in the Waterworks Plaza where I was greeted by Aiden who listened to what I wanted to do, looked into my account and explained what my options were. Even though it was time for Aiden to be done for the day he stayed and started the process of my upgrade. His coworker Will agreed that he would finish the upgrade so that Aiden wouldn’t have to stay. Kudos for the teamwork guys! Done, no issues, happy!It’s most often not the business as a whole that sucks, it’s the people working!”
“The best! Helped me today with setting things up and finishing it up tomorrow! They helped keep my 3 year old entertained the whole hour we were there talking and discussing ways to make things work!”
“Both guys were super helpful & easy to work with! This store Wasn’t at all close to us we just happened to be in the area but I would make the trip if I need anything in the future awesome customer service!!!”
“The gentleman who set up my phone was fabulous. I made the mistake of transferring to Comcast for a few months and was very unsatisfied with my service and I'm happy to be back at cricket!”
“Went in and got phone switched over from old G3 flip phone to a new one. Was very quick. There’s a minimum $10 a month plan but if you pay for a full year it’s only $100. Service was great. He’s very nice and knows his stuff.”
“It was awesome Kyle was very professional knowledge of boost services an wat boost had to offer was on point. the purchase was fast an efficient Kyle was phenomenal that was the best customer service I received in a very long time job well done I'm team Boost Kyle is the best need one of him in every store . He definitely went above an beyond”
“I've been with cricket for 15yrs a quality service at discount prices. I would give them 5 stars but phone chargers are no longer sold with the phone you must buy separately but I think this is manufacturer related makes no sense to me”
“Boost mobile store may be small. But knowledgeable staff an will try to please you with your cell phone purchase an phone accessories such as phone case an phone an screen protector.”
“This store was great! The interaction was smooth and effective, I cut my phone bill in half! They even were kind enough to help me set up my device and educate me thoroughly!”
“Just went to Cricket in Edgewood Towne Center. Store manager Nate is the best I've seen in all my years with Cricket. Very knowledgeable and friendly young man. Transferred all my contacts and data. Highly recommend this store. Very impressed.”
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“These guys, Alex and "the new guy", were amazing today. I was there to start new service and they answered ALL my questions and got me the best deal for me. This was during what most definitely was the hardest time of the day for them as a disgruntled customer came in with a unique issue. This customer was going to leave and leave mad. Without making me wait any extra time these three guys, including the night guy who walked into this, found a way to not only help this customer but also get them into a better position than they were when they came in. And, they left that store just as happy as I was.”