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“Brad was super helpful. He explained how to connect the phone service to the computer service at home and get a discount on Netflix service.he transferred my information from the old phone to the new one, which CJ on McKnight road didn't do properly last evening. Will be coming here from now on for any help I need.”
10AM - 7PM
4031 William Penn Hwy, Monroeville
Mobile Phones
“Went in with mom for her phone screen being cracked , I thought we were going to need a replacement but these people have completely repaired the obliterated screen which glass damn near went inside the phone , I couldn’t imagine a better repair great job to the woman who works there usually on weekdays .”
“Highly recommend this store! Very personal and extremely helpful on picking out new phones and switching from another provider. Thank you again for your assistance and making this so easy.”
“Troy was super helpful and I had a great experience. Highly recommend this store over the “corporate” Verizon store also in Monroeville. He was very friendly and made getting my upgrade a seamless process”
“Great staff! Very friendly, extremely helpful, and very knowledgeable. They treated us like valued customers. They did not pressure us to purchase, just showed us the options. If you are buying Verizon, you really need to try this store!”
“My family and I went to the North Versailles AT&T store on 10/14/23. We have been with Verizon for 20 years. My husband and I had iPhone 7s and my son an 11. Verizon was no help to us even though we have been their customers for so many years. My husband had called AT&T and spoke with someone. We decided to just go to the store and see if we can get a better deal with a different carrier. We met Christian. He was very kind and very helpful. He figured out the best deal he could for us and took his time helping us and answering any questions we had. He was even able to get us a discount through the type of occupation I had. We left there with three new phones, 2 iPhon e 14 pro max, and 1 iPhone 14. I suggest if you are looking to switch phone carriers to go with AT&T and to go to their store in North Versailles. I have no complaints and will continue to go there if needed.Sincerely,Nicole Checchio”
“This is the best At&t I have ever been to. They are always friendly and always figure out my problem. I recommend this store to anyone looking for an at&t.”
“The representative James, was very kind, understanding, quick to help, a good listener, he was very caring and handled my situation with care. I wish all transactions could be with a person just like James. We definitely need more of him in the world. Thank you James you were awesome!”
“Levi and Brandon did an amazing job. They went above and beyond to help me . Not only did they resolve my problem they were prompt, efficient and KIND !!1 Thanks again AT&T for the great customer service.”
“Yes the man Robin! Helped me out a ton ! I really like him ! UNF cricket was so worried about 60 $ I owed them the shut my service off ! Mean while my wife couldn't log in for work the next day! That didn't go well 60 bucks ready cricket R you that up tight???”
“Cricket in North Versailles has such great staff! My experience was beyond amazing! I was taken care of by Joshua D.I rushed in 3-5 minutes before closing time because I had broken my phone and needed a new one asap. Even though we were cutting it close, Joshua STILL tended to me when he could’ve easily refused service. Joshua was extremely helpful and kind, he got me set up with my new phone in no time! We were having some trouble accessing my cricket account but Joshua made sure that I was able to open up a new account! He was so patient during the entire process which made me feel very comfortable :)Hopefully he gets to see this so that he knows how grateful I am for his patience & understanding ?”
“The best! Helped me today with setting things up and finishing it up tomorrow! They helped keep my 3 year old entertained the whole hour we were there talking and discussing ways to make things work!”
“After stopping at the Pittsburgh Mills store to upgrade my phone and dealing with one of the least helpful people I have ever dealt with, (Travis I believe) had made it clear that he was not going to put any amount of effort into simply doing his job.I decided to take the ride to the Fox Chapel store in the Waterworks Plaza where I was greeted by Aiden who listened to what I wanted to do, looked into my account and explained what my options were. Even though it was time for Aiden to be done for the day he stayed and started the process of my upgrade. His coworker Will agreed that he would finish the upgrade so that Aiden wouldn’t have to stay. Kudos for the teamwork guys! Done, no issues, happy!It’s most often not the business as a whole that sucks, it’s the people working!”
“Just visited Wireless Zone at Pgh Mills. Toby was extremely helpful in explaining the different plan options to try and lower my monthly payment. He was very Knowledgeable and didn’t mind all my questions.”
10AM - 7PM
3839 William Penn Hwy, Monroeville
Mobile Phones
“Both guys were super helpful & easy to work with! This store Wasn’t at all close to us we just happened to be in the area but I would make the trip if I need anything in the future awesome customer service!!!”
“After having a horrible experience at another T-Mobile location I was more than pleased with the service I received at this location. The staff was welcoming and knowledgeable and had a wonderful rapport with one another. I applaud their excellent customer service skills and am confident I will be back to the Tarentum store specifically for any of my cellphone service needs.”
“I love this place Always Found them Customer Friendly. They've always been very Nice and Informative Speacial Thanx to Vikas . I would recommend all people that live in this area to visit this location.”
“Would like to give a thanks to the young man in Penn Hills store Otis, for he certainly went above Customer service for my Grandson and I. Wonderful young man Thank you”
“Went in and got phone switched over from old G3 flip phone to a new one. Was very quick. There’s a minimum $10 a month plan but if you pay for a full year it’s only $100. Service was great. He’s very nice and knows his stuff.”
11AM - 7PM
3621 William Penn Hwy, Monroeville
Mobile Phones
“manager was rude and theu don't honor the price of items other stores have it at. I git a ice mane that was supposed to be 89.98 and the store was was charging 94.99. all the other stores had it for 89.99 also.”
“Excellent customer service. Kind and well mannered staff. Helped get me on my way quickly and courtesy. I was satisfied with my phone as well as the service I was provided.”
“I've been with cricket for 15yrs a quality service at discount prices. I would give them 5 stars but phone chargers are no longer sold with the phone you must buy separately but I think this is manufacturer related makes no sense to me”
“the sales person has good technical knowledge.my grandson had locked my phone screen & I was unable to use my phone.i was so upset but the guy helped me to get it fixed.he is always so kind & helpful.best place for phones.”
“I went in here to upgrade my phone last week and Teddy was exceptional! He made sure everything was working properly before allowing me to leave!! I will never go to another T-Mobile store!!”
“The gentleman who set up my phone was fabulous. I made the mistake of transferring to Comcast for a few months and was very unsatisfied with my service and I'm happy to be back at cricket!”
“It was awesome Kyle was very professional knowledge of boost services an wat boost had to offer was on point. the purchase was fast an efficient Kyle was phenomenal that was the best customer service I received in a very long time job well done I'm team Boost Kyle is the best need one of him in every store . He definitely went above an beyond”
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“These guys, Alex and "the new guy", were amazing today. I was there to start new service and they answered ALL my questions and got me the best deal for me. This was during what most definitely was the hardest time of the day for them as a disgruntled customer came in with a unique issue. This customer was going to leave and leave mad. Without making me wait any extra time these three guys, including the night guy who walked into this, found a way to not only help this customer but also get them into a better position than they were when they came in. And, they left that store just as happy as I was.”