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“I totally recommend going to ez phone repair in Narberth. It feels a whole lot different. I have been going to ez phone repair since it first opened in 2016. Idan and sori are nicest people ever. Most cell phone repair shops do not care about you and more about the money. While with idan and sori it feels totally opposite. They care about you more than money. I would give this store infinite stars.”
“I was in dire need of a new phone and was looking for a new Samsung. I have been a loyal AT&T customer for decades and never consider going anywhere else for a phone. I called the Wayne, PA store and spoke with Edvard to inquire what would be the best replacement for my 5-year-old Samsung 10+. Got the info I needed and stopped in a couple days later. Edvard was the best, completely knowledgeable, personable and professional. I am a bit of a techno-idiot (due to my age) and Edvard was very patient and knew the products. Since I haven't bought a new phone in a while I was pleasantly surprised at how fast the info transfer was from my old phone to the new S25+. I was never a fan of auto-pay but that's how it's done today so Edvard set that up for me. If you are looking for a new phone don't hesitate to come to this store.”
“Very friendly & affordable. I got my iPhone 16 Pro Max done fast and easy! Cheaper than Apple, Quality just as the same or even better! Highly Recommend! Come see Jay for sure if you need your phone fixed!”
“There are no words to describe Mike
However _ I will try he was professional
Patient well informed _very personable
I will recommend him to all my friends”
9:30AM - 6:30PM
3702 N Broad St, Philadelphia
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“The guy with the dreads Is very nice he helps me out all the time put my phone screen on cause I got messed up hands and I just Want whoever in charge he very nice.”
“I just want to thank Dave at the Verizon store in Flourtown for a great experience getting my new Samsung Galaxy up and running! He is a true expert and professional and you will be in good hands if you need a new phone!”
“⭐⭐⭐⭐⭐
Excellent Service from Kenyatta at Verizon!
I recently visited the Verizon store and had the pleasure of being assisted by Kenyatta. From the moment I walked in, she was warm, professional, and genuinely helpful.
Kenyatta took the time to listen carefully to my needs and explained all my options clearly without any pressure. She was incredibly knowledgeable about the plans, promotions, and technical details, which made my decision-making process so much easier. Her patience and friendly demeanor turned what could have been a stressful visit into a smooth and positive experience.
Thanks to Kenyatta’s expertise and excellent customer service, I was able to resolve my issue quickly and even upgraded my plan with full confidence. She went above and beyond to make sure everything was set up correctly before I left.
If you’re looking for outstanding service at Verizon, I highly recommend asking for Kenyatta. She truly represents the best of what customer service should be — kind, competent, and caring.
Thank you, Kenyatta! Keep up the fantastic work! ?”
“I took advantage of the Black Friday sale at Northern Liberties AT&T. Oscar was an amazing rep. He’s the store manager who gave my son and I his full attention. We are thrilled with our new phones and the iPad and watch that came with it. The store is inviting and bright. 5 stars all around!”
“Arianna was very helpful, answered all our questions, and I appreciate her. I’ve used this store in the past and found all of their staff to treat people like they want them to come back.”
“Korey Jones was very professional and helpful with getting a new phone and transferring all the data over. And also helped us find ways to save on our phone bill!”
“I am an elderly woman who recently sought help with purchasing and setting up a new iPhone. A Verizon rep named George provided the kind of help and support that made my experience very positive. He is truly a credit to Verizon!!”
“I just got a new phone at this store over the holidays with the family. Usually a dreadful experience was made very easy by the whole staff there. It was quick, informative, and even fun! I’d go back.”
“Both attended and manager on duty helped me immensely! Very pleasant and helpful all around the board! Next time I have an issue I'll be back to that store for any help I need, Big thank you to them!”
“Went to the store today for help with my daughter’s phone to help with getting it to work properly. Matt was so patient and helpful as we came up with solutions to give her more storage to enable her apps to work until her new phone arrives. Thanks again!”
“I would recommend this store because Jay is the best. She is knowledgeable, patient, helpful, and will answer your questions to best abilities. I was indecisive about what phones should I purchase and she gave me a good advice and patient with me and never kicked me out when I'm just deciding and looking up the phone because she understands. Thank you for her great customer service”
10:30AM - 6PM
49 N 52nd St, Philadelphia
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“Great store! They are very friendly and professional. They are flexible with prices and very fast with their work. Screen fixed under 10 minutes! 100% recommend them.”
“Darryl is a superstar. I’ve always had good experiences at the Verizon store in Newtown square, with Theo, and others in the past. The last two times my family and I went there, Darryl helped us. He not only helped us, he took the time to explain important details that helped us maximize our plans. One of the last times Darryl helped us, he wasn’t even making commission because it was a phone issue. He spent an hour with me and kept me relaxed when I was sure I had lost 12 years worth of pictures. He helped me figure it out and saved my iCloud backup data and all those pictures started flooding back into my replacement phone. No commission - just total professionalism. I gave him a bear hug! What a stand up dude! Theo was great too. THANK YOU DARRYL!!!”
“K.B. Was the man, hooked it up fast, I needed a phone obviously, and he came through. No salesperson perception, we're homies now. Go Birds. Go Birds. Go Birds.”
“AT&T store at Cheltenham the young man by the name of Frank was very professional and very knowledgeable. He offered me a range of products which I purchased overall I was very satisfy with Frank ‘s Service”
“Thank you Mohamad! Loved everything about my experience at this Simple Mobile location. They had exactly what I was looking for at the most affordable price! Every one was very professional and knowledgeable about their products. Mohamad is super friendly and kind. Also, the process was extremely fast, not like other phone stores where you wait around for hours. I highly recommend this Simple mobile location, you will not be disappointed!”
“I want to express my deepest appreciation to Alim and Phil. I came into the store with a lot of anxiety relating to transferring my work phone number to a personal number and getting a new personal phone. They were extremely understanding, compassionate and helpful in working with me to achieve this every step of the way. They are extremely patient and truly provide the best customer experience I have ever experienced. I felt that they had me covered every step of the way. They are absolute experts technically and approach customers with compassion. You are very lucky to have such top notch employees and I am now a new and proud AT and T customer for life. Thank you from the bottom of my heart to Alim and Phil. Fern”
“Went from 5 stars to -1. Went into this store today and tried to change my pin. Manager she identified herself as is very rude and unprofessional. Since I don’t know her name — black woman with red hair. I’ve dealt with the previous manager and every store associate her has always been helpful. When I asked her for her name she refused murmullé times to provide it and said “I don’t need it”.
This person should not be in any position of leadership. Disappointing and I will me making a complaint to the BBB
Update: My review from earlier you can disregard. Daniel the Manager and Chris are wonderful, and the complete opposite of the previous negative experience I’ve had this location. With Dan in charge, the store vibe is positive, , professional and both Chris and Dan go out of their way to help you.”
“The young lady who works here has been a great help! I upgraded my phone on 12/24/2024, and she transferred all of my information. She is very knowledgeable, helpful and kind!”
“I was in need of a new cell phone. My brother referred me to Mr Sayd. I was very well cared for by Mr Sayd. He was very informative, patient, and knowledgeable of the product I purchased. Mr Sayd, walked me through the process and if I had any problems to contact him. Great customer service. This store does need help because everyone is giving there full attention to the customers. Thank you”
“Young man Mario was VERY helpful! Answered every question we had and made great suggestions...he didn't seem bothered by our questions and was very knowledgeable. We had a great experience!”
“Rich has great customers service ? I went to 52nd st no help.. I went to South Philly no help.. I went to 69th st they was no help. I found rich and he took his time to explain my phone problems to me and fix them for me I'll be back for that upgrade ”
“Wanted to share a wonderful customer service experience I had today!! Kerry at the Verizon store on Ridge Pike was super! Very professional and willingly to help me!!”
“I rarely experience high level customer service and care, but Ubreak is the absolute best, outstanding customer service and I highly recommend. They can fix anything!!!”
“Noor was very helpful gave great customer service with figuring out the problem with my son’s phone. Tried different solutions to figure out what problem was, my son ended up needing to get a new battery which was affordable. I appreciate his service and will be back soon.”
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“Visited the AT&T at the Plymouth Meeting Mall to upgrade to a new phone. Was helped by Mario, who delivered legendary customer service. Hands down the easiest and most pleasant experience I've had with a phone upgrade. Mario was willing to take the time to listen to my needs as a customer, and worked with me to make them happen. I will absolutely be returning to this location next time I need services from AT&T.”