“Stephen is amazing. He goes above and beyond. He was really careful not to break anything while fixing my GE profile washer displaying H2O error code (slightly over 1 year old washer). He brought wooden blocks to make sure the washer pan is not damaged. The other technicians who came before did not do that. I was afraid the other technicians were going to break the pan. However, Stephen took his time to move the washer to perform the repair. He was extremely friendly and knowledgeable.
Another company came three times to fix the issue but they could not. Since the ticket was submitted to Sears to handle the repair by my home warranty company, Sears tried fixing it fast and timely and kept us fully informed about the upcoming appointments. Really pleased with the service.”
“PC Innovations definitely deserves 5+ stars.
Tom is extremely knowledgeable, he diagnosed our laptops problem and corrected it in a timely and efficient manner. It was a pleasure dealing with him. Thank you Tom our computer works great. Appreciate your great work. Highly recommend”
“Such generous people! One of the keys on my Mac broke, and in hopes of avoiding a drive to an Apple store, I reached out to see if they had the part. Adam was very quick to respond and incredibly helpful. I was able to get the part within a day, saving me a long drive, and he even gifted me a duplicate key in case it broke again in the future! I can't recommend this place more!”
“I called to have my sony trinitron CRT repaired for retro gaming and assumed that was no longer easily possible in 2025, but figured I'd look around. I found Ace and it was a pleasure working with them. In a time when every business is out to rip you off and give you poor customer service, Ace is like a business time capsule from when family run companies existed and cared about their customers as people. Not only was Ace incredibly friendly and honest, they did great work, were quick, and gave a reasonable price for fixing a massive CRT. Rich put care into the work and listed everything he did, which was a lot. They are also just plain good people and down to earth. I loved dealing with this company and if you need a repair you will too!”
“Repair was done quickly once they received the battery.
My only complaint is that I was told the battery would be in, in a week. It took 3. Whether it was supply chain issues, tariff issues, or work around the end of the year holidays, they had to know it would be longer than a week. Don’t overpromise when you must know that it would not be just a week.”
“I was used to going to the CPR in King of Prussia and was rerouted to the Pottstown locale and was honestly a tad skeptic....skeptism that was laid to rest early......
Dropped my phone, and it decided to stop working....this dude at CPR, Dylan brought my phone back to life with the help of a new battery.
Then less than a moth later, my phone stops working, into CPR I go and outlook doesn't look good but Dylan does it again.....brought it back to life.
Great customer service, knowledgeable staff and the turnaround time is reasonable as well.
This spot has earned my respect and will be returning for further device servicing needs.”