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“We cannot say enough about Seth the manager. He went over and above to help us. We had no knowledge of how to send back a large package. He was kind and very knowledgeable. Thanks.”
“I went in for an employment I9 verification as it was the closest site to my home. Very pleasant staff and a super clean organized building. Great place for mail needs and I always like to call out good customer service.”
“Returned for Amazon - the young man was super helpful when we realized that Amazon had sent us to go to Whole Foods. He assisted us how to change the location and processed the return!”
“Echoing others- Mark got our family of 4 passport paperwork processed and photos done in less than 30 minutes. Super friendly and patient with my 1 and 6 year old too. We also got stamps from the other employee who was very nice and helpful. Thank you!”
“This store is provides excellent service. I went here after multiple bad experiences at bridgeville and was impressed by how nice and helpful the 2 young men working there were. Friendly, helpful and painless.”
“I hadn't been here in about 8 years due to a change of jobs. I came in and was super pleased to see Delton, who was there a decade ago. He still gives quality work with a smile on his face. James, the manager, is equally amazing. I thoroughly enjoyed my experience coming back to this shop and look forward to coming back again to get more documents and signage made!”
2 - 5PM 9AM - 1PM
3038 W Liberty Ave, Pittsburgh
Shipping Centers
“Josh is AMAZING! So so helpful and knowledgeable and professional! He has saved me countless times when I’ve had weird shopping issues to Africa and other remote locations. I do not know what I would do without him. He can never quit!”
“I had a wonderful experience at this FedEx Office location! Joyce was incredibly helpful, patient, and professional. She went above and beyond to make sure my documents were printed and shipped exactly the way I needed. It's rare to find such attentive and kind customer service these days — thank you, Joyce, for making my visit so smooth and pleasant!”
“Delivery was well within window. They calked thinking they were 30 minutes out, but I live on a mountain so it was about 50 minutes. Courteous, quick, complete delivery and removal of old item.”
“I've been to this location many times and the staff are always super friendly and helpful. Yes, of course there is a wait sometimes, but once you are with someone you get great, fast service.”
“Here is a shout out for employee,India, who works at FedEx on Washington Road in Pittsburgh. I went to her store to ask about making an enlargement. She explained what I should do and gave me the details on the paper that I needed. Today, I called and she answered. She reviewed my email order and said she would work it. Thirty minutes later, she called to tell me my order was complete. We need more stars like India in the service industry.”
“My local UPS store has the best employees! I am there a few times a month sending things back to Amazon . I am always a hot mess and can't find the codes and they are are always very patient and helpful!”
8:30AM - 4:30PM
139 E Main St, Carnegie
Shipping Centers
“I put the wrong address on something that was being shipped to me and this post office bent over backwards to communicate with me, find the package, and get it to me. Thank you, Emily!”
“Amazing service from the employees. I had other issues in regards to missing packages to my home. The supervisor/manager Theresa (I think was her name ) went Above and beyond. She treated me like a human being while demonstrating compassion and empathy
Theresa explained the delivery process and guided me in the right direction to file a complaint/claim
My day was totally made after such a pleasant experience.”
“Fast service despite lots of customers. Employees were pleasant. Post office has a self service kiosk to print a shipping label if you don’t want to wait in line.”
“This store in Pittsburgh is near and tidy. That’s important because as an older person I dint want to trip over cardboard boxes etc. the manager came over, was very nice, answered my questions and got me everything I needed. I appreciated their customer service. The woman at the checkout was cheerful and had a big smile. It’s nice to be greeted by people that aren’t too busy to offer me help finding what I came in to purchase.”
“They have the best staff hands down.
They are efficient and know what they're doing.
Always clean and organized too.
Three thumbs up!”
“So far my best experience at USPS. Not crowded with easy and convenient services. Diane is super friendly and helpful. For a person who rarely use postal service, she saved my day!”
“Used this for full service passport acquisition. Absolutely delightful experience. We arrived late and in chaos from traffic, parking, and life. Michael in incredible; for us a calming, patient, knowledgeable force while processing 3 unique passport situations. I will be using Liberty Center location for any unique USPS or passport services going forward. Just note the location is funky - there is a concourse behind the hotel that looks like a strip mall.”
“I've never had anything but positive experiences here at this location. The man who is usually there is so kind and helpful. I didn't have a lot of experience mailing things when I first started coming by and he explained everything for me. It's usually pretty fast even though they don't seem to have a lot of employees.
I work downtown so I wait to mail my packages until I'm in the office because the woman at the post office on Liberty in Bloomfield is always so mean”
“Asked and received assistance to find the correct printer ink ( New printer). Asked about the extended warranty for my printer. They found my receipt and gave that to me along with the 800 number. Everyone was more than willing to assist me.”
“Adam was the real MVP. I walked in 30 minutes before close because I am a twit, but he jumped in to make sure my invitations were sent out same day. Thank you so much!”
“I don't get some of the reviews here, people seem to complain about the most petty things. They've always been good to me. I've had a couple issues or missing items across the years but they were always helpful in finding them and everything typically got resolved. I stick with USPS because even if the prices have gone up, the price still can't be beat from competitors in most cases. Thank you!”
“They do terrific customer service at this post office I'm a stamp collector and I want my postcards and letters to be hand canceled and they've done that graciously I really appreciate that very much I'm headed over there today and I'm hoping that they have the new Standing Bear I need a sheet of the Standing Bear stamps”
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“Kaleigh came through at the last minute to make me Husband of the Year. I was thrice thwarted in my attempts to secure a stellar birthday gift for my husband’s birthday. Back Office Plus helped me to produce a blow-up of his art to present to him, same day! Beautiful work and a personal touch.”