AT&T Store in Reading is a trusted place to stay connected with a wide range of devices and plans. Customers can find phones, tablets, smartwatches, and connected devices from popular brands. The store offers wireless data plans suitable for everyone, including flexible prepaid plans with no annual contracts and no credit checks. For those needing unlimited data, the store provides various plans that include nationwide AT&T 5G service at no extra cost with a new device purchase. Customers often appreciate the friendly and helpful staff. One customer praised a staff member for being knowledgeable, kind, and patient, especially when adding television and internet to a cell service plan. The manager is also highly regarded for helping customers get the best deals, such as on Apple Watches. Despite busy times, wait times are kept short, around 15 minutes in some cases. Many comments highlight the excellent customer service. One customer shared a story of being assisted by Marilu, an employee who was patient, warm, and understanding during a stressful phone issue. She quickly restored the phone and explained the process, making the customer feel cared for and valued. Overall, the store is known for friendly staff, quick service, and a supportive environment, making it a reliable choice for wireless needs in Reading.
My technician was awesome!!! Give him a raise!!! I waited over an hour seated on a padded ottoman without a back rest. Most of your customers coming in for tech support are seniors. We need back support if seated for lengthy. Ask your grandparents about that.
June 2026
Melissa is most definitely a breath of fresh air in the customer service for at&t!! She's beautiful inside and out and customers notice it!!
May 2026
Marilu was so helpful and so nice. I would highly recommend her to anyone needing AT&T services.
