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10AM - 7PM
650 Spring St A, Reading
Mobile Phones
“The gentleman we dealt with was extremely helpful in finding a phone we liked. He didn't try to push the more expensive phones and even put the phone in the phone case and installed the screen protector for us. The phone left the store 100% ready to use. Superb customer service!”
9:30AM - 7PM
551 Penn St, Reading
Mobile Phones
“What started as my prior carrier dropping the ball today, with not only screwing up my plan, but with terrible customer service, turned in to me walking next door to Boost Mobile. Maribel is an excellent Rep for your company. From her recommendation of the iPhone 16e, all the way to her professionalism and genuine assurance that she was going to help me with the right plan, was awesome. Not only did I get everything I needed, I got back one of the biggest things missing, when shopping retail. I got back the best customer service in 10 years, no exaggeration. Thank you Maribel, for not only your professionalism, but also your kind and beautiful energy. Hats off to Boost, for hiring a great team member, like Maribel. 🍩🌰🥤”
“Great customer service!!! George in Exeter was so helpful in helping me upgrade my phone, plan and accessories. He went the extra mile to assure everything would be transferred seamlessly as I use my phone for personal as well as business and couldn't have any down time. Highly recommend this location and George!!”
10AM - 8PM
3268 N 5th Street Hwy, Reading
Mobile Phones
“I’d like to commend 2 of your employees from this store, Vanessa and Carolina. They were extremely curtius, helpful and went out of their way to help this smart phone illiterate person. I was truly taken back by the service that I was given by both of the ladies and it did my heart good to be treated in such a manner, I would recommend them and this store to them at anytime. Just thought I’d let you know that you have two exceptional employees and I did not want to let it be unknown. J Frederick Helm”
“My technician was awesome!!! Give him a raise!!! I waited over an hour seated on a padded ottoman without a back rest. Most of your customers coming in for tech support are seniors. We need back support if seated for lengthy. Ask your grandparents about that.”
“My wife and I took our son to get a new phone and there where very helpfulNow we are updating and we going back to this locationAwesome people who work at this location friendly and helpful”
“I just want to say Gio was the best! He is so cool and helpful he was sensitive to assisting me being hacked and patiently helped me Clean up my phone from a very serious hack. Thank you Gio!”
“I had an outstanding experience working with Michael Valerio at the T-Mobile store. From the moment I arrived, Michael was welcoming, professional, and eager to help. He took the time to listen to my needs, answered all of my questions thoroughly, and made sure I understood all of my options.
Michael demonstrated excellent product knowledge and was able to explain everything in a way that was easy to understand. He was patient throughout the entire process and never made me feel rushed or pressured. Instead, he focused on finding the best solution for my situation and ensured that all of my concerns were addressed.
What impressed me most was Michael's commitment to customer service. He went above and beyond to make sure my experience was smooth and stress-free. His friendly attitude, professionalism, and attention to detail made a lasting positive impression.
Overall, Michael Valerio provided exceptional customer service and is a great representative of T-Mobile. I would highly recommend him to anyone visiting the store and would gladly seek his assistance again in the future.”
10AM - 7PM
535 Penn St, Reading
Mobile Phones
“I also want to sincerely thank the person who helped resolve this situation. After such a frustrating and stressful experience, your patience, professionalism, and willingness to truly help made a huge difference. You took the time to listen, correct the mistakes, and make sure everything was properly fixed, and I genuinely appreciate that. Because of your help, we decided to stay with Metro. Thank you for treating us with respect and for turning such a negative experience into a positive one.”
“I had multiple issues. Margie took the time to get me through every single one. THE best store bar none! I will absolutely be returning here for all my phone needs in the future. A plus!!!”
“Mr. Obed for the win. He was the 3RD store team member i encountered. He turned my almost 3 hour nightmare into a 20 minute solution. Great attitude and was able to diffuse the bomb his incompetent teammates set off.”
“Recently got a new plan with my brother and mother at the most reasonable rate only $95for all 3. where T-Mobile was just ripping me off charging $187 for 3 lines god know what extra charges, metro and this girl Sam at store really helped me
Was very patient and understanding
Got free metro gifts too for joining as new customers 🤩”
“Anjum the sales person did a excellent job. Provided me with a new iPhone. I had no idea. I was getting a new iPhone until I met her. She told me everything went through everything with me. She’s very nice thank you.”
“Extremely helpful! Was going nuts trying to straighten out my NEW phone. Was getting ready to go to another company till these guys showed me what to do. Thank you so much!!”
10AM - 8PM
810 Oley St, Reading
Mobile Phones
“Got some great help switching my phone out tonight. I was slightly complicated but the chick handle it well considering the rep she had to call for assistance wasn't giving her proper info.”
“Thanks To Melvin, for his courteous and efficient processing of my monthly Payment. We appreciate You and Your staff, working on New Year's Day, to insure that Our T-Mobile plan is up to date. Ran & Family.”
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“Excellent service! I took my phone there to get the screen repaired, and the service was amazing. They were very professional, friendly, and helpful. The repair was done quickly, and I’m very happy with the results. I highly recommend this place!”