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“Today, I observed employee Susan of Willow Street go the extra mile in helping an elderly customer who physically only had one hand. The other employee Susan who is temporarily helping at Willow Street was friendly and informative when helping me. I have always received great service at this post office which I visit 1or 2 times a week.”
8 - 11AM 12 - 4:30PM
10 E Main St, Leola
Post Offices
“We used to not enjoy this post office, but lately it's been really great. I think perhaps the new personnel are making a huge difference for the better. Janine at the front desk is always pleasant, professional, and wonderful to work with.”
8 - 11AM 1 - 4PM
55 Drytown Rd, Holtwood
Post Offices
“In contrast to some of the grumps writing reviews on here, I think that this is the best post-office south of Lancaster. Always pleasant and efficient. They don't waste time. You get what you need--quickly.”
“When you treat Chao with respect and common courtesy, she has always been professional and helpful. Family passports. Pricing. Questions. Schedules. Procedures.
Coming from the most multicultural city in the world, I have been fortunate enough to learn how listen as carefully as possible to understand humans who are speaking English with an accent. Do I speak Mandarin? No. Do I speak German? No. Do I speak Spanish? No. Can I communicate in ASL (sign language)? No.”
8AM - 12PM 1 - 4:30PM
2433 Old Philadelphia Pike Ste E, Smoketown
Post Offices
“i don’t really leave reviews but i run a small business where i frequent this post office and drop off a large amount of packages (filling a big bin or more) weekly. the employees are always so kind and never make me feel bad (even though i do feel bad haha) and i’ve never had any issues with mail getting lost. just wanted to thank them because it’s appreciated <3”
“I love Cindy at Lancaster post office. It's location was impeccable centrally across from Lancaster police office....I highly recommended for them to have performing arts ....mantra”
“I was attended to very kindly at this office. Originally my package kept getting kicked back to me and I didn't understand what was wrong. My local post office is dismissive and rude, but here, I was attended to very kindly and patiently by Cherelle. Thank you!”
9:15 - 11:15AM 12:15 - 4:15PM
735 Marticville Rd, Pequea
Post Offices
8:30AM - 4:30PM
1813 Olde Homestead Ln, Lancaster
Post Offices
“Parking on the side is the lonly parking and is rather limited. Also when you first pull it looks like the main parking is in back. It's for another business and you will have to walk back around. A really horrible set up. But I rates it a 5 because the mailperson was kind and efficient.”
8AM - 12PM 1:30 - 4:15PM
1 Leacock Rd, Paradise
Post Offices
“I don't see all the fuss, they do their job and they do it well. They've always been courteous to me and I've never had an issue here. I've even asked for some unique requests and they've always complied. Same cannot be said for a lot of other places.”
“Never had a problem there but they have cut their hours back and the older lady ("Jennifer?") that used to work there is apparently no longer there, mainly staffed with younger employees who sometimes don't know how to do things...also has a sign saying they don't accept more than five packages at a time.”
“I don't know what these people are saying but i ordered my package on March 26, and it went here yesterday. And i got my package TODAY. I hope my package goes through this Office again.”
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“Went in 2 Saturdays before Christmas trying to ship 3 packages internationally (which I had never done before). Lori was knowledgeable, super helpful and very pleasant! She answered all my questions with patience and kindness, and gave me guidelines on how to package everything and attach customs forms. This while juggling another ~20 customers that were in and out during my time there, during the worst part of the year for postal workers. Thank you so much Lori!”