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“I had an amazing experience today at this store. Ozzy did so much to help me. I had a broken phone and I came out with a brand new phone. A very, very happy customer!”
“Nick and Johnny were so helpful to me and my family! Switching carriers was a tricky process, but Nick and Johnny were super patient with us and made it all worth it, give these guys a RAISE”
“Nick from Horsham was nothing short of amazing. He was quick minded and immediately went into troubleshoot mode to fix the problem. He is extremely knowledgeable and offered various options I could explore. He took the time to listen and resolve the issue all while managing several customers at a time. He should get a raise for dealing with so many high need customers all at the same time. Thanks so much Nick for everything!
- Colleen”
“Arianna was very helpful, answered all our questions, and I appreciate her. I’ve used this store in the past and found all of their staff to treat people like they want them to come back.”
“Went to the store today for help with my daughter’s phone to help with getting it to work properly. Matt was so patient and helpful as we came up with solutions to give her more storage to enable her apps to work until her new phone arrives. Thanks again!”
“I had the pleasure of working with Augustine for an upgrade. He was super helpful despite being indecisive on the phone upgrade I wanted. He broke down all my options and I feel confident with my purchase. Thank you, Augustine!”
“Kevin had to have been the best salesperson I have had the pleasure to deal with over the past several years. No sales pressure at all and he took the time to explain everything we had questions on . A real pleasure working with Kevin . I have already expressed my positive experience I had with him to several people since our first meeting with him. Kudos to Kevin.”
“Can’t say enough good things about this place… Very Professional, Extremely knowledgeable and with a Great price…. I believe it was Jackson who helped me, I mean my phone was crushed, but he fixed everything on it to the front screen, back glass, charging port and made it look Brand New… all in an hour or so at an Amazing price!!! He even put a screen protector on it for free…If I could I would give them 6 out of 5 stars… That’s how much I recommend them…!!!”
“Jordan took his Time to break down the bill and explain to us everything we were getting while also qualifying us for discounts and getting us the best bang for our buck”
“I visited AT&T several times and did not have the best service due to an issue with a misspelling of my name on our account, however on this occasion Juliana wiped away the memory of all of those experiences. I was told by all the other representatives to figure it out in the app or call customer service but Juliana took the time to help us sort out the issue in the app and get a new phone within minutes. She made helpful suggestions and perfectly applied my screen protector and case saving me from pulling out my hair attempting to do it myself. I couldn't be happier with her smiling service, and will definitely make sure she's working next time I need AT&T.”
“Lamont in the willow grove store is one of tbe most knowledgeable and polite employees I've ever v ome across in my 35 years with att. A true problem solver and very efficient. Att needs more of his type of people with his work ethic.”
“Andy is the best worker i have ever experienced at a phone service company. Despite our major troubles he helped us for numerous hours and multiples days without complications. I thank him for fixing the problems the other stores had done.”
“Kyler G is the man! Upgrading my iPhone 14 to the 17 Pro was a quick and painless process. He let me know about all of the promotions I qualified for, answered all of the questions I had with the new phone, and explained what to expect my future Verizon bills to look like. I went to two Apple stores today for this phone with no luck (lack of inventory and poor customer service) but on the plus side of those poor visits I found someone that I trust and will be recommending! Thanks Kyler!”
“Outstanding customer service Mario helped me my phone wasn’t working right ant it was fixed very quickly the manager assisted (Mazen) he was very professional and there was also another employee Akram that assisted as well come to find out Mario and Akram were new employees you could never tell again great customer service”
“My Verizon rep Aanisah was extremely friendly and helpful. She was very patient and understanding with all of my questions. She even had patience with my not so tech saavey husband. Great customer service every time I have had to go there. Highly recommend the Fairless Hills store.”
“Props to Derek for helping me out with my phone and watch issues. Very patient and caring guy. Definitely knows the system inside and out. They can only do so much with ATT rules and contracts in place, but they do genuinely try their best to help. I highly recommend this store.”
“Awesome experience!I went to here to replace my lost SIM card. I called before to inqure about what is needed. Ron (the owner) knows exactly what to do and told me to get my PIN ready before I come. When I arrived, he got me a new SIM with my old cell phone number set up within 5 minutes! Really awesome experience!!! ?”
“Ron was the technical expert the day I was looking to upgrade. He greeted me at the door, he was welcoming and professional while dealing with me, as well as several other customers. He was there by himself and treated each person with the same friendly, respectful, polite, professional way he treated me. I’m so thankful for his knowledge, guiding me through my purchase. I’m very happy with my experience, Ron is certainly an asset for AT&T, I feel like I’ve made a new friend who I can count on to advise me on the best phone and services for my needs. Like most people, my phone is my lifeline to family, friends and work, I really appreciate Ron’s guidance, he is an exceptional person to work with.”
“I have been having real issues with my samsung galaxy s25 phone for several weeks. I took it to the xfinity store where it was purchased, spent a lot of time on the phone with Samsung support and a regular computer fix shop. Finally ending up in IBreakufix. I'm so happy we went there. Michael was the absolute best!! My phone and computer are fixed and he gave the best customer service ever! Very patient and knowledgeable. I have another device the needs service and I plan to return to this location because of the great customer service he provided.”
“Customer service is the best no one else is so nice. Horrible. Service rep named. Rom. Cannot speak English. Very rude...... customers always. Leaving his store.”
“This store is a great ATT store. Individualized service, and they still care about customers as individuals. Ramon helped me with an issue today that initially could not be resolved to my satisfaction. After I left, he continued to research the issue to find an alternate solution, and gave me a call to let me know he was successful. I returned quickly and the issue was 100% resolved. Very happy customer. I've used this store for years, and have had experience with other stores as I've helped family members and friends. Don't use a mall store. If you are in the broader Newtown area, select this store for your ATT needs.”
“I came to this store and Ali saved my opinion of AT&T after some terrible customer service from the AT&T service line. He was polite, friendly, attentive, and resolved the issue like an IT pro.”
“I had an absolutely exceptional experience at the Bensalem location thanks to Jim and Joe! During my visit, both gentlemen went above and beyond providing outstanding customer service. They were knowledgeable and extremely patient. Their professionalism and friendly demeanor made a potentially stressful experience smooth and pleasant.”
“I had a great experience at the T-Mobile store in Oxford Valley Mall! I stopped in to get a new phone case and screen protector, and the staff couldn’t have been more helpful. They answered all my questions, took the time to show me different options, and made sure I left with exactly what I needed. Everyone was friendly, professional, and knowledgeable. It was a quick and easy visit, and I really appreciated the excellent customer service. Highly recommend this location!”
“Kelvin was an outstanding exceptional associate. He never skipped a beat with helping with my needs of trying to fix my cell. But eventually was able to get me into a new contract that was better than my old one.
Give that young man a raise for sure!!”
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“I can't say enough good things about Som at the Verizon store in Richboro! After a lake incident left both mine and my husband's phones completely ruined, Som stepped in and made a stressful situation so much easier. He was incredibly helpful, professional, and kind throughout the entire process. Not only did he get us a great deal, but he also worked quickly to get everything set up and back on track for us. Truly top-notch service — we left the store feeling relieved and taken care of. Highly recommend asking for Som if you're in need of help or an upgrade. He’s the best!”