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“I was at the Verizon store in Hollidaysburg, PA and dealt with your employee Brian Somers. He couldn’t have been more helpful! He Is such a wonderful employee. I hope you treat him well!”
10AM - 8PM
5580 Goods Ln, Altoona
Mobile Phones
“My husband went to the (not this one) Verizon store in LTC, Altoona, getting info for a new phone. The sales ppl were obnoxious, pushy, and would not listen to what he wanted…. They just wanted a sale
and would not relent.
So we ended up at LVMall here at the Wireless Zone.
I needed a new phone. The staff was amazing, the current offer was beyond what we could imagine, and not once did anyone try to push anything beyond what we wanted ( such as add another phone line to plan).
Thaddeus, or Trey, was absolutely amiable, kind, funny and very helpful.
He, Ally, and another guy answered many questions and helped us navigate the new phone. They were super helpful in aiding me picking which phone I needed.
Ally really helped finish us up when we came back to pick up new phone after data was transferred. So pleased with the deal we got…. It was all worth the fee charged to transfer data between phones.
We recommend this spot in the mall!
Thaddeus, Ally, and ??, thank you !
You offered a bunch of advice, were fun to work with, and overall were a nice experience.
We will never go to Verizon at Logan Towne Ctr ever again.
Merry Christmas guys…. Hope you see this.
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“I know they exceeded our expectations that day and stayed open for us an extra half hour just to make it through Altoona traffic just to get a SIM card it was awesome”
10AM - 8PM
220 W Plank Rd, Altoona
Mobile Phones
“This newer girl Meghan greeted every single person as they came in and told them what order they were in and is as knowledgeable as it gets. She was getting slammed waiting for the next guy to come in who was also very nice and if they weren’t nice people could have got irritated but she handled it perfectly. She got me my new phone and all accessories as well as helped with my protection plan. Big props to this girl Meghan a lot of people are miserable these days but not her, you can tell she loves her job. Give her a bonus ?. Thank you Meghan… you get 5 stars.”
“I had a great experience working with the staff at this store! They were all very helpful and definitely excelled my expectations! The Assistant Manager Jenna is amazing to work with and the Store Manager Marc was very helpful and even gave me a slice of pizza and water while I waited 2 hours because of my previous phone carrier messing up my transfer! Highly recommend this store!!!”
“I had an outstanding experience with T-Mobile, thanks to their representative (Joe Brolin) at the Sam’s Club kiosk. Not only did he help me get a fantastic deal on a new phone and service, but he also guided me to extra rewards points through my Sam’s Club membership. A couple months later, when I ran into a hiccup connecting another phone, he went above and beyond—spending over 30 minutes troubleshooting until he solved it. His positive attitude and genuine care made all the difference. I truly appreciate it!”
“I recently got a new phone and was having a hard time installing it well not installing it but getting the phones recognized the SIMS card so I had to take it to T-Mobile and have them do it they always make it look so easy”
10AM - 7PM
5580 Goods Ln Suite 1041, Altoona
Mobile Phones
“Went there yesterday very good service can't say that about the one in Bedford Pa that's y I'm leaving T-Mobile got treated like a red head step child just been honest”
“Yesterday I upgraded my phone at that T Mobile store. Of the 3 local locations. I only go there. The 2 hour process of transferring from old phone to new, a huge kudos and high five to Yuri. I can't say enough about his exemplary customer service and knowledge. Thank you Yuri.”
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“Ali O’Neal was so great and helpful! She helped my mom and I upgrade our phones and our plan while making sure we got the best deal possible. This is the best Verizon store in our area.”