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“I went to Metro PCS regarding cell phone Ashley was there she was extremely helpful very kind very considerate and very professional because I am a senior she helped me so much Ashley you are awesome and I wish to thank you Metro is lucky to have a professional woman that is extremely kind and sympathetic and you were very helpful to me that day thank you again Nancy Keesley”
“Q and Z were incredibly helpful!!! Amazing service, extremely professional, very friendly, and very very knowledgeable!! Smooth and quick!! Adam was also very helpful.”
“Zach was great he was patient and kind. He went above and beyond to make sure I was able to get what I needed. The store manager Nate was kind and helpful as well.”
“I was in dire need of a new phone and was looking for a new Samsung. I have been a loyal AT&T customer for decades and never consider going anywhere else for a phone. I called the Wayne, PA store and spoke with Edvard to inquire what would be the best replacement for my 5-year-old Samsung 10+. Got the info I needed and stopped in a couple days later. Edvard was the best, completely knowledgeable, personable and professional. I am a bit of a techno-idiot (due to my age) and Edvard was very patient and knew the products. Since I haven't bought a new phone in a while I was pleasantly surprised at how fast the info transfer was from my old phone to the new S25+. I was never a fan of auto-pay but that's how it's done today so Edvard set that up for me. If you are looking for a new phone don't hesitate to come to this store.”
“Came in recently with my family because my screen was lifting on my iPhone, not sure what caused that. Lawrence was of great assistance, I was originally with Tmobile, that wasn’t an issue. Screen lifting wasn’t an issue, which I thought would make them deny the phone. Also instead of getting the Pro, I got the Pro Max and the watch I wanted. Price wasn’t too bad, yes I may have spent more than I would have liked but I also got way more than I originally came for. I will be recommending Lawrence to my friends, family, and whomever needs telecommunication services. Appreciate you”
“Oh wow I love this place they could eat get me with a new phone in my price range so offered to fix my phone and did just that. I’m soooo happy .the guy at the front was very helpful and we had open conversation while I waited to. Very friendly helpful and affordable.”
“⭐⭐⭐⭐⭐
Excellent Service from Kenyatta at Verizon!
I recently visited the Verizon store and had the pleasure of being assisted by Kenyatta. From the moment I walked in, she was warm, professional, and genuinely helpful.
Kenyatta took the time to listen carefully to my needs and explained all my options clearly without any pressure. She was incredibly knowledgeable about the plans, promotions, and technical details, which made my decision-making process so much easier. Her patience and friendly demeanor turned what could have been a stressful visit into a smooth and positive experience.
Thanks to Kenyatta’s expertise and excellent customer service, I was able to resolve my issue quickly and even upgraded my plan with full confidence. She went above and beyond to make sure everything was set up correctly before I left.
If you’re looking for outstanding service at Verizon, I highly recommend asking for Kenyatta. She truly represents the best of what customer service should be — kind, competent, and caring.
Thank you, Kenyatta! Keep up the fantastic work! ?”
“I took advantage of the Black Friday sale at Northern Liberties AT&T. Oscar was an amazing rep. He’s the store manager who gave my son and I his full attention. We are thrilled with our new phones and the iPad and watch that came with it. The store is inviting and bright. 5 stars all around!”
10:30AM - 8PM
6926 Market St 1st Floor, Upper Darby
Mobile Phones
“Absolute lifesavers!
My iPhone 15 Pro was completely bricked (grayed-out Wi-Fi and stuck on an endless loading screen). Every shop I called in South Philly told me it was a dead motherboard and not worth repairing. They told me to go to this spot in Upper Darby instead.
I dropped it off, and they had it fixed in just one day. It turned out to be a deep iOS software issue, and they only charged me $20! Incredible honesty and amazing service. Don't waste your time anywhere else—go here first!”
“Shamika did awesome! Super helpful and was so patient with me as we determined the best new phone. She also helped find better discounts to bring my plan monthly payment down. Highly recommend this Verizon store!”
“Robert Iarrobino at the Verizon store in Woodbury went above and beyond to accommodate my requests for changes to my account. He is kind and polite and helps me often. I recommend his services to anyone looking for help with their Verizon products.”
9:30AM - 6:30PM
3702 N Broad St, Philadelphia
Mobile Phones
“The guy with the dreads Is very nice he helps me out all the time put my phone screen on cause I got messed up hands and I just Want whoever in charge he very nice.”
“I just got a new phone at this store over the holidays with the family. Usually a dreadful experience was made very easy by the whole staff there. It was quick, informative, and even fun! I’d go back.”
“Malik is the guy,
He sold me a wifi box that stopped working in the first 2 weeks, when I bought it back to him he ordered a replacement for me for free.
That's how you treat the customers.
Love y'all”
“Both attended and manager on duty helped me immensely! Very pleasant and helpful all around the board! Next time I have an issue I'll be back to that store for any help I need, Big thank you to them!”
“Drew has helped me before and he helped me this time.. helped me with exactly what I needed and gave me some suggestions for the future 10 out of 10.. hooked me up with the AirPod pro 3’s cause I drive a lot and I like to listen to a little music while I hoop..”
“I am an elderly woman who recently sought help with purchasing and setting up a new iPhone. A Verizon rep named George provided the kind of help and support that made my experience very positive. He is truly a credit to Verizon!!”
“Had my cell phone repaired here, tech repaired my phone about 10 minutes and it only cost me $15 dollars and I was out of there in 15 minutes tech was very good fixing my phone in a timely manner, and the cost was very affordable all around great experience.”
“Darryl is a superstar. I’ve always had good experiences at the Verizon store in Newtown square, with Theo, and others in the past. The last two times my family and I went there, Darryl helped us. He not only helped us, he took the time to explain important details that helped us maximize our plans. One of the last times Darryl helped us, he wasn’t even making commission because it was a phone issue. He spent an hour with me and kept me relaxed when I was sure I had lost 12 years worth of pictures. He helped me figure it out and saved my iCloud backup data and all those pictures started flooding back into my replacement phone. No commission - just total professionalism. I gave him a bear hug! What a stand up dude! Theo was great too. THANK YOU DARRYL!!!”
“Aliza was fantastic at helping me get my phone traded in for the 16 which I have bought. She also was able to get me on a cheaper plan being 70 years old and advise me about free Internet that’s going on called 55+! she is a manager of many stores and she really knew everything that was out there!I feel very lucky to have gotten her when I went in the store. My friend Robert was also with me and we were considering possibly having a plan together and then getting free Internet so much cheaper than Comcast!”
“K.B. Was the man, hooked it up fast, I needed a phone obviously, and he came through. No salesperson perception, we're homies now. Go Birds. Go Birds. Go Birds.”
“After a really disappointing experience at the Verizon store in Ardmore, PA, where I left feeling completely unsatisfied with both the service and the overall experience, I honestly wasn’t sure I wanted to deal with Verizon again.
But I decided to give another location a shot , and I’m genuinely glad I did.
This visit was the total opposite, and it was because of Lamia Kamal and Nick Polk.
They were professional, patient, knowledgeable, and most importantly, they actually cared about solving the issue the right way. They took the time to listen, explain my options clearly, and made sure everything was handled correctly before I left the store.
Because of Lamia and Nick, I walked out feeling confident, taken care of, and positive about Verizon again.
If you’re looking for great customer service, ask for Lamia Kamal or Nick Polk—they turned what could have been another frustrating visit into a genuinely excellent experience.”
“The best mobile store ever no lie. I drive 45 minutes from Medford here. They never disappoint phone others stores don’t have they alway have. Get here you won’t be disappointed ask for Sunny!”
“We had a great experience at this phone store today! We purchased a new SIM card and phone plan, and Ram was incredibly helpful throughout the whole process.
He was very patient, professional, and took the time to explain all the plan options clearly. There was no pressure at all — he genuinely helped us choose the plan that best fits our needs. The process was smooth and efficient.
Thank you, Ram, for your excellent service! Highly recommend this store and definitely ask for Ram if you visit.”
10AM - 5PM
4044 Lancaster Ave, Philadelphia
Mobile Phones
“SATISFIED CUSTOMER ALL MY LIFE! I’m 30 and have been a customer since I was 8 yro, my uncle , mother , kids father , THEVWHOLE FAMILY USES DAVE ! I drove 25 mins because his prices can’t be beat ! LOVE YA DAVE !!”
“I want to express my deepest appreciation to Alim and Phil. I came into the store with a lot of anxiety relating to transferring my work phone number to a personal number and getting a new personal phone. They were extremely understanding, compassionate and helpful in working with me to achieve this every step of the way. They are extremely patient and truly provide the best customer experience I have ever experienced. I felt that they had me covered every step of the way. They are absolute experts technically and approach customers with compassion. You are very lucky to have such top notch employees and I am now a new and proud AT and T customer for life. Thank you from the bottom of my heart to Alim and Phil. Fern”
“I would recommend this store because Jay is the best. She is knowledgeable, patient, helpful, and will answer your questions to best abilities. I was indecisive about what phones should I purchase and she gave me a good advice and patient with me and never kicked me out when I'm just deciding and looking up the phone because she understands. Thank you for her great customer service”
“I was in need of a new cell phone. My brother referred me to Mr Sayd. I was very well cared for by Mr Sayd. He was very informative, patient, and knowledgeable of the product I purchased. Mr Sayd, walked me through the process and if I had any problems to contact him. Great customer service. This store does need help because everyone is giving there full attention to the customers. Thank you”
10AM - 7PM
1936 MacDade Boulevard, Woodlyn
Mobile Phones
“This store is the best! Ahmed was so courteous and helpful. It’s nice to know there are still genuine people in our society. Thank you Ahmed I’ll definitely be back!”
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“Love my new stylus phones. The new guys here are very helpful. Patel did a great job. It's under new ownership now so I def recommend everyone who needs a new home to get it from here.”