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“Yesterday (Thursday) I stopped by to open up an account in the Sinking Spring office because of their convenient location. There are multiples in the Reading area. I had a previous meeting with the Branch Manager Mr. Ebony when I was taking classes in the BCPS R3 program in Reading. He lectured on the difference between banks and credit unions and impressed me, therefore - I became a client. When I went in, I was immediately greeted by Mr. Roberto and we went to his office. He was very friendly and accommodating and asked me how he could assist me. He explained, and suggested various options, the services that was available and fees if they were appropriate. We had a glitch in the beginning, when I tried to confirm on my iPhone the form that I was signing, but - when there was an issue, he immediately asked if he could use my iPhone and in front of me, while he explained he rectified the problem, therefore - I opened up a saving and checking account, and also received a debit card. I was also interested in a future car loan, and he gave me multiple options, in- which I will take advantage next month. Overall, it was a very pleasant experience. Thank You for reading!”
“Matt Wade, a membership officer at Muhlenberg Branch, was super helpful today with answering my questions and provided me information I needed to complete my transaction. He was polite, professional, patient and understanding. He provided excellent customer service! Thank you Matt!!”
“Joining my husband account here and getting new accounts was very simple. Linda was training Cathy and it was a great interaction. Very helpful, friendly and awesome to work with. Happy to be a new member of this credit union ?”
“Abi Lengle was absolutely amazing!! Super sweet and very helpful. We were in and out in of there 15-20 mins!! Will be going to Abi in the future for anything and everything at diamond!”
“UECU has always been able to any questions I've had regarding my card or my account. The staff is pleasant as well as helpful, which can be a rare quality these days! I am very satisfied to be a client of UECU!”
“I've been a member here since 1977. They have always treated me like family and helped me work through any questions quickly and easily. My wife and I were working with Brad today adjusting accounts for estate planning. We couldn't ask for anyone better to help us.”
“Always a great experience going into the branch. The staff are always ready to help. I had an issue with my remote deposit and they knew exactly what was going on and had me figured out in no time. 10/10!”
“I've been with riverfront throughout the years. And they're always professional and they're always polite. And they're very nice people. I recommend that they stay there and not have anyone else. But the people that works there now In Lancaster, ave. God Bless Them”
“They are absolutely the best credit union around! Any problems or questions that I have they take care of quickly. Just great people all around. Brandon is a great manager! And the rest of the staff is phenomenal as well.”
“Excellent serviceVery professional and experienced staffNever crowdedNew location on North fifth street highway in reading, pa.Nice and cleanFast service for people who don't have time to waste.A++”
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“Kelli Koehler was Knowledgeable, kind, and sincere. I had a lot of questions and she was very patient. Excellent customer service. I would highly recommend her for anyone wishing to set up a new account”