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“Yesterday (Thursday) I stopped by to open up an account in the Sinking Spring office because of their convenient location. There are multiples in the Reading area. I had a previous meeting with the Branch Manager Mr. Ebony when I was taking classes in the BCPS R3 program in Reading. He lectured on the difference between banks and credit unions and impressed me, therefore - I became a client. When I went in, I was immediately greeted by Mr. Roberto and we went to his office. He was very friendly and accommodating and asked me how he could assist me. He explained, and suggested various options, the services that was available and fees if they were appropriate. We had a glitch in the beginning, when I tried to confirm on my iPhone the form that I was signing, but - when there was an issue, he immediately asked if he could use my iPhone and in front of me, while he explained he rectified the problem, therefore - I opened up a saving and checking account, and also received a debit card. I was also interested in a future car loan, and he gave me multiple options, in- which I will take advantage next month. Overall, it was a very pleasant experience. Thank You for reading!”
“I was helped today at the muhlenberg branch by Jali Vargas. I walked in looking for a new account and she helped me set up my online app. I thank her she was very nice & informed me on membership. 10 out of 10 customer service.”
“Amanda was incredible to work with. We were setting up my daughter‘s first bank account and she took the time to explain everything to her and made the entire process incredibly easy.”
“Whenever I need something or have a problem or question about my account, I am easily able to get it resolved by phone, online, or in person. So many things in life are a hassle to deal with, but I have found discovery Federal credit union to be hassle-free.”
“Overall friendly and knowledgeable. This was my first visit EVER and she followed every procedure to identify me properly prior to completing the transaction. I valued her thoroughness.”
“UECU has always been able to any questions I've had regarding my card or my account. The staff is pleasant as well as helpful, which can be a rare quality these days! I am very satisfied to be a client of UECU!”
“Wish my wife and I started banking here sooner than recently! Vivian and the team in Wyomissing are absolutely wonderful!!!! And I’m sure that’s the case at any other of their locations. Just overall pleased with every experience at Riverfront thus far. Even chatting with Amber, while our new auto loan was being processed, was pleasant talking about our mutual love for dogs. Thank you Vivian, Amber and everyone at Riverfront FCU!
You guys are GREAT!”
“We had a good experience getting my niece her first car loan - thanks to everyone who took the time. It was bumpy because she was inexperienced and your patience was appreciated. Special thanks to Ian Felpel for his help. I know she’ll come better prepared the next time!”
“Love the convenience of this bank & ATM in GIANT. All of the tellers we’ve worked with have been very friendly and helpful. Only wish their Saturday hours went into the afternoon.”
“We had a great experience here! My husband and I came to open an account for the first time and we didn’t think ahead to make an appointment, but they were so accommodating and took us even though they were closing in 20 minutes. Our teller Danielle stayed with us past closing time to make sure our account was opened properly and offered to help us with a variety of online banking set up services. She was great!!”
“I would like to single out one person at Visions on 5th Street Highway in Temple Pa. Cheyenne Peters, you are the best !!!!! After I was greeted as soon as I walked in the door, the nice young lady informed me that I would have short wait to speak to someone concerning my specific need that day. Cheyenne came out and directed me to her office where I informed her of why I was visiting their office that day and TOTALLY put me at ease. We chatted about our 4 footed babies, compared photos all while Cheyenne was professional and courteous to this technically challenged old lady !!!!! We completed our business and I walked out a very VERY satisfied customer !!!!! Cheyenne is a wonderful asset to your location !!!!”
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“I am asking for one change to the new ATM screen. When making a cash withdrawal, I’d prefer my checking and savings account be on the first screen vs my Visa & mortgage account. Thanks”