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“This review is for two employees at the Souderton, PA location. Their names are Skye and Justin. What great representatives for your company! I had microwaved my iPhone (don’t ask, lol) And I needed a new phone without a trade-in. Went through the long process of using my backup for my new phone, since I couldn’t communicate with my old one. They stuck with me, helping me resolve any kind of issues that were coming up. Justin is very very knowledgeable and got everything up and running like I was on my old phone again. Skye was also very resourceful and involved. Thanks guys!”
“This is hands down the best Verizon store I have ever stepped into. Everyone that works there is incredibly helpful, knowledgeable, and very pleasant. I made the switch from an android to an iPhone and my messages were not transferring. Angela, Nicole, Eric, and Thiago all worked hard and were committed to getting all of my messages and they did it! They also were able to look at our bill and offer ways to reduce our monthly payment. If you are looking for a Verizon store, this is the place to go. I told my neighbor about them who used a different carrier, and she went and came home a Verizon customer with a much cheaper monthly plan. I highly recommend them! Their staff is incredible!”
“Best experience I’ve ever had in a store like this that guy was so knowledgeable quick, and offered me a trade-in so I went in for one thing and left with another very happy with Verizon service services”
“I came in with my phone’s cellular data not working, expecting a fix within a few hours. The phenomenal staff helped me in less than 10 minutes and they were very nice!”
“Thought my phone had a virus. Everything locked up and Ben and Tyler were able to fix without hesitation. I appreciate the great service that we always get at this specific location. 10 out of 10!!”
“Went in to renew my home internet and Malik Thompson assisted me right away. Incredibly kind, got what I needed right away and helped us save a lot on our monthly bill. Highly recommend this place and working with him.”
“Anthony and Carlos at T-mobile In Hatfield were very helpful in addressing my iPhone issues, especially Anthony. Solved my iPhone transfer issues very quickly. Highly recommend them. Rob”
“Representative was helpful but was unable to fix my issue. I tried using the phone a couple more days and switched it over to a different phone. The issue was I went from a S9 to a Motorola. I could send text messages but wouldn't receive along with wifi issues that wouldn't switch while driving, leaving me not knowing where to go. I switched back to a s25 fe and haven't had a problem since. So not a Representative issue but a phone system issue.”
Open 24 hours
4000 N Cannon Ave, Lansdale
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“NetCarrier is an excellent partner to work with on all things voice and data services. We have used their voice services for 15+ years and have yet to be disappointed with any part. Knowledgeable account managers that respond personally to any request, no matter how small it is. On those rare occasions when we did have problems and called for support +90% of the time the person who answers the phone (and they always seems to answer) ends up resolving the issue. I don't think we've ever had a problem that lasted more than 24 hours.Highly recommend NetCarrier!”
“I had a wonderful experience with Joel today. He was very kind, respectful and helpful despite there being a very long line. He solved our issue in a matter of a few minutes. Props to him he’s great!”
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“Hands down, this Verizon store has the most capable and get-it-done guru’s I’ve seen. Technician Eddie in particular solved all problems and got me onto a better plan. I had a legacy Verizon plan that had a meltdown leaving my phone in SOS mode and my other devices on a trickle feed of data. Online tech support and other Verizon stores couldn’t help me. Eddie got the Verizon back office on the horn and fixed problems no-one else could solve. Thx.”