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“So I went to this ups store for the first time and I'm telling you the people's that work there are very well train people everyone was nice and the clean was clean ?.This will for ever be my store.”
“Carney and erik are amazing customer service reps. Whoever has had an issue in the past must be absolutely insane. I've worked a lot of customer service so I definitely know. Carney is an amazing worker who always has a great attitude and tries very hard. She can only do and control so much so an employee and people need to understand that. She always does her best! Thank you guys for making the ups store great. You guys should definitely get more recognition.”
“I had such a great experience at this UPS Store thanks to Dan! He was incredibly helpful, patient, and understanding throughout the entire process. I came in feeling a bit overwhelmed, but Dan took the time to walk me through every step, answered all my questions, and made sure everything was done right. His professionalism and supportive attitude made all the difference. Thank you, Dan—you turned a stressful day into a smooth one! Highly recommend this location because of the outstanding service.”
“I am so grateful to have the UPS store close by. I've always had superior service, with fast, friendly agents, including the manager Sylvia, Nigel, and new Jacqueline. I really cannot speak highly enough about the store leader, Sylvia. She is a dynamo, you're done before you walk in! Unbelievable service, kindness, helpfulness-- the best business ever. Thank you so much for all you do, UPS agents! No way could I accomplish so many tasks and life necessities without you! You all rock! ❤️”
“Dear Jayden and Erika,
I just wanted to take a moment to sincerely thank both of you for the consistently outstanding service you provide at the UPS Store. Your accommodating and helpful nature never goes unnoticed, and it truly makes a difference every time I visit.
Whether it’s assisting with shipments, answering my questions patiently, or going the extra mile to ensure everything is handled smoothly, your dedication and professionalism stand out. It’s clear that you both genuinely care about your customers, and that level of attentiveness creates a welcoming and positive experience.
Thank you again for being so reliable and kind. Your hard work and friendly attitude are deeply appreciated, and I feel fortunate to have such wonderful people helping me whenever I need it.
With gratitude,
Kisha W”
“Didn’t catch the names of the two staff members there (Monday am, 1/6) but they provided exceptional service and made what I thought would be hours into minutes. Very friendly and extremely accommodating. Thank you!!!”
“Almost always have a good experience here, friendly and efficient service. Last time I came in the shorter guy was kind of rude. First time seeing him, maybe just having a bad day who knows. Hope to continue having good experiences here, the regular guys are awesome!”
“I had a very nice experience returning my Amazon order. Anthony and the shorter counterpart without a name tag provided me with the help I needed and walked me through the experience kindly.”
“This is simply the BEST crew of people to get your important items from here to there! They explain everything and take immense care! Thank you Bryn Mawr UPS!
It’s always the BEST!”
“Highly recommend this location. Ryan was extremely contributive and very personable. He kindly assisted me in resolving an issue regarding a damaged parcel - and even took the time to call and provide me with updates on the claim throughout the week. Earned my trust and will be back!”
“Talk about service with a smile! Zach (owner) went above and beyond to help me get my documents notarized at another business place nearby, and back to his UPS store to ship my documents overseas. I’ll never forget his kindness. I’m a customer for life!!”
“Hadn’t been to this location for years and was not looking forward to it based on past interactions, but I was pleasantly surprised! A tall gentleman helped carry my large shipment from my car to the front desk, taped everything up, and was so nice too!”
“Great team. Chris is gone above and beyond Over the past year. I’m in once a week and your team provide provides great service. Chris is the best & I’m so glad you guys are available locally”
“We mainly do returns packages or already labeled items here.
Have always had good experiences (*knock on wood).
Figured i should leave a positive review when i saw how low the rating was when i went to check hours here.”
“Went to this office to get my son's passport done and we had a good experience. George was personable and very helpful with the process. He knows what he is doing and kept the long line moving quickly.”
“Always a great experience here! The manager makes a point to remember consistent customers. We have had a PO Box for about a year now and they always make sure we are taken care of.”
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“I’m fully convinced that there is no such thing as a mean USPS employee because I have literally never met one. The ladies working at this office are always the sweetest people on the planet! I’ve mostly worked retail and service jobs and have dealt with my fair share of difficult customers, so my heart goes out to folks who work any kind of customer service. Post office ladies are top tier customer service. I can only imagine what kind of people they deal with but the ones I’ve met always great the next customer with positive energy and I try to be as kind as possible in return. God(s) bless USPS workers all my homies love USPS workers <3”