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“Char is the best banker I have ever had! She is knowledgeable in every aspect of her trade. Had an amazing experience with her and the citadel staff. True professionals and absolute gems of people!!!”
“Wonderful and cheerful staff. Bank was immaculate. My first visit to this branch was outstanding 😁. The gentleman at the front desk was great and the young lady (whose beautiful name started with an A)was knowledgeable, informative and patient. Thank you both for outstanding service. Been with American for about 30 years. Always happy with the service, whether in person or on the phone.”
“The Customer service Is Great,They Are Very Helpful,And
Anything you need Just Ask and They Will Help you About it Or Give you Information On it, God Bless Them.
Workers At The Parkside American Heritage Bank Are Very
Professional.”
“I WAS DOING BUSINESS WITH AMERICAN HERITAGE FCU AND FOR THE SECOND CONSECUTIVE TIME I WAS GIVING TREMENDOUS SERVICE ! AND, ASST BRANCH MANAGER, MS. SEBRINA, CLEARED UP MY CONCERNS. THANK YOU !”
“I would like to recognize the outstanding service I received today from Bridge Merchant, the branch manager at Citadel Brookhaven.
During a recent scam situation, he went above and beyond to ensure my account was protected by taking the necessary steps to keep my finances secure.
What stood out most was his professionalism and genuine care about the situation. He took the time to explain what happened and offered practical advice about being cautious and avoiding scams in the future,
His guidance was helpful and reassuring during a stressful situation. Throughout the entire process, he remained patient, uplifting, and encouraging. He handled everything with both a personal touch and a high level of professionalism.
He exceeded my expectations and went far beyond what was required of him. I am incredibly grateful for his assistance and would highly recommend him to anyone. He is truly an excellent representative of the bank.”
“The atmosphere was beautiful and the people were very welcoming. As well as Ola she helped me set up my account very efficiently and answered all my questions. I truly appreciate her!!!”
“I’ve been a member here for about 30 years. Love this place always! I recently needed to refinance my house and Barb was my loan officer. I can’t say enough wonderful things about her. She went above and beyond to help me in a really difficult time. She added a human element to banking and that’s invaluable in my opinion. I hope someone sees this and gives her the credit she deserves. Thanks!”
“Today, I stopped by the Franklin Mint Federal Credit Union on Chestnut Street this evening (May 15th) and had such a great experience. Anthony helped me with a larger-than-usual withdrawal from my personal line of credit, and everything went incredibly smoothly. Anthony even offered me some fresh snacks.
Phil even came in from outside to help make sure everything went seamlessly. I’ve actually been seeing Phil there for over a decade now, and it’s always reassuring to work with someone who’s consistently friendly and reliable.
Both of them made what could’ve been a stressful transaction feel easy and handled with care. Really appreciate the level of service and they’re a big reason I keep coming back.”
9AM - 2PM
116 Township Line Rd, Havertown
Credit Unions
“Hey Philadelphia if you are looking for a top quality banking experience which you are part owner of the bank as a credit union member, i suggest Franklin Mint Federal Credit Union for your personal and business banking needs!!! They also refinanced my car loan at a lower interest rate, which lowered my monthly car note. NO PENALTY FOR EARLY PAYOFF!!!! THEY OFFER MUCH MORE...which is good in this economy!!!!”
“AAFCU is the best financial institution. This branch is so easy to access when at work. Moreen and the entire staff go above and beyond to help with all products. Low rates and easy to contact.”
“Sheryl Thank You so much for helping me open up an account she was extremely flexible and super friendly worked with me to open it up around my break time am so excited to start banking with TruMark THANK YOU”
“Anyone leaving bad reviews for the credit union has clearly not had to deal with a “real bank” and their frightening incompetence, absolute indifference, and callous disregard, all served with a side of zero fx’s. This is why, despite the inconvenience of having to drive to penn’s campus every time I need anything done in person, for 20 years I have continued to schlep to the SFCU with its limited hours, summer closures, weird location, teenager staff, and all the other issues, rather than a “real” bank. That teenager who takes my check is a future captain of industry, and my phone calls are taken by the 19 year old next CEO of a “real” bank while he/she is still young, energetic and gives a pile of feces. These kids are better than 99% of actual adults at actual banks. So make this your bank, and keep coming *forever*, you will be mildly inconvenienced but never driven to rage & desperation (it’s over key bank/ Wells Fargo/ BOA-it never was me, it’s you). Photo of my drive to SFCU, still better than driving to a big corporate bank!”
“The team at Propell CU has always been extremely helpful, assisting us making sound decisions to plan for future needs. Even in our B2B relationship, our dealing with Shane & Jim has been a breeze! 100% recommend!”
“I absolutely loved my experience at this branch and want to give a huge shout out to Ramona for for assisting my husband and I with opening our account. Beautiful branch and the staff was very helpful which made the experience great! ?”
“The manager and staff here care about the members and it shows. When I opened my account here, the manager Joesph was sure to introduce himself and answered all my questions!”
“Kaitlin, who opened my account was extremely helpful... And the first time I went in to make a transaction on my account, she was there again and once again was very helpful. So every experience that I've had there was a good one...”
“The Assistant VP/ Branch Manager met with me on Saturday and a younger member I am assisting with preparing a personal budget. Jason was kind, responsive, and offered a variety of valuable suggestions for establishing good financial foundations. He was honest and straightforward while also being sympathetic. Exactly what one hopes for in a Bank. It affirmed my suggestion for my friend to start an account at FMFCU.”
“Under a short, stressful timeframe, branch manager Kaitlin and her staff were able to make sense of complicated documentation so that we could refinance our vehicle at a great rate. They were constantly professional throughout the process, and went above and beyond to get everything finalized. I would highly recommend banking at the Media branch to anyone.”
“I went into this branch to have an issue with my mortgage resolved. I could not ask for a more patient and empathetic teller than Princess Mosley. For several days she followed up with me until the problem was resolved to my satisfaction. Her commitment to solving the problem and her professionalism were truly impressive.”
“Jessica Bethea did a great job explaining everything to me, she was also very honest and professional, made me remember why I chose this bank for my banking needs, she is god sent and deserves credit for her hard work and dedication.”
“Ramona is the absolute best banker I’ve ever had! She is knowledgeable, She is efficient ,and she’s also very kind. Her patience are unmatched. I’ve had the pleasure of dealing with Mona a few times now and every time she did a phenomenal job. i’m lucky to have her at the bank that I go to. She deserves a raise!”
“We have been long term customers of Sun East Federal Credit Union and really love the personal service and responsiveness of Sun East. Today Heather Simpkiss assisted us and did a fantastic job!”
“I went AHC to acquire a auto loan and my experience was amazing. Aleya Tucker assisted me, she was very pleasant, full of information and I feel like I've I've know her all my life. She went the extra mile to find out information about the loan and later that day I was back in her office signing the paperwork. I hope she is recognized for her exceptional work.”
9AM - 2PM
1212 MacDade Boulevard, Folsom
Credit Unions
“I walked into Franklin Federal Credit Union in Folsom, feeling anxious after discovering check fraud, but everyone was incredibly kind from the moment I arrived. From the warm welcome from the lady at the door to speaking with the manager while waiting for my husband.
Chris was exceptional! He was knowledgeable, patient, and walked me through every step of the process. What started as an overwhelming situation quickly became a seamless experience thanks to his guidance and professionalism. I left feeling relieved and genuinely cared for.
Thank you to Chris in the entire team for going above and beyond! I greatly appreciate it!”
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“Good Day Always at the Springfield Location Ever Since I met Ash! He’s been truly amazing in professional, Well groomed always Happy.
I feel he’s always a Great Team player & Will always help people to improve”