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“I-Cell Repair at The Nittany Mall has done an excellent job fixing my Ulefone Armor 11T smart phone. I dropped my phone and the whole screen came off, ripping the screen connector cable. As they were fixing it they noticed that the battery was also damaged. Finding replacement parts wasn't easy but the replacement parts came in and they put my phone back together right away. I'm very pleased with the work and their attention to detail. Thank you I-Cell Repair, great job!”
“After spending over a half hour on the phone with AT&T customer service they couldn’t figure it out. They said they would create a ticket and call me in 7 to 10 days. This is because my phone would hang up immediately after dialing and couldn’t receive calls. We went to the State College N. Atherton St. store and we were there for about a minute and had it resolved.”
“I visited this AT&T store and was warmly welcomed by Aleah. She quickly helped me renew my SIM card, and the whole process took just a few minutes. She was incredibly friendly, and everything went smoothly from start to finish.”
“Diwan explained things thoroughly and was courteous, and showed professional and pleasant demeanor through the whole process of upgrading phones and transferring data. Very pleased!
Jack Lynch”
“Highly recommend!! Best customer service I've ever experienced!! Janae, Luciana and Shelby are wonderful! They were patient, extremely helpful and took care of everything we needed. I'm thankful that they are there!”
“Huge shoutout to Travis and Angela at the Sam’s Club T-Mobile location! They were SO helpful from start to finish. They helped us save money, walked us through device setup, and were incredibly patient throughout the entire process. On top of that, they were genuinely kind and easy to talk to—such a lovely conversation while getting everything done. They made what’s usually a stressful task feel smooth and enjoyable. Highly recommend working with them!”
“I normally do not go out of my way to post lengthy reviews on everything but for this I will.
I came here to handle a situation with SIM cards which was not only handled without a problem, but they were also able to get my phone situated with a case and tempered glass. More important I am handicapped. I was in a wheelchair. When I went it was about an hour close to closing but both J and Kyler were more than patient with me.
As the mall closed up I had to wait for my daughter and grandson as they were in the bathroom.
J was kind enough to push me in the wheel chair to the one store where my daughter and grandson were.
It turned out the store lock the gates and he was kind enough to push me back to T-Mobile and both men and they're decided to keep me in there until my daughter made her way back. They were very friendly and so understanding. When my daughter brought the car to the entrance the young man that has been Wheeling me around also wield me to the exit so that I can get in the car. He offered to help out of the kindness of his heart and his boss agreed.
While this may not sound like a big deal to some it's a huge deal to me. It's not easy trying to navigate being a handicapped person.
As a customer I can only suggest one thing. If you're a consumer going to any one of these stores and you may be having a hard time with something, it can be frustrating but try to remember that the people there to help you are on the other end of what's dished out at them.
Kindness goes along way.
Thank you again J and Kyler!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“The Verizon sales associate, Taylor, who helped me set up my new cell phone was very professional, knowledgeable, and pleasant. He was able to answer all my questions with easy-to-understand answers. I highly recommend him to you when you go to the Benner Pike Verizon in State College, Pa.”