The Verizon store in State College provides mobile, 5G home internet, and business services. Customers can schedule in-store appointments or place orders online for pickup, delivery, or shipping. Reviews highlight outstanding and helpful service. Staff members are consistently described as friendly, patient, professional, and attentive. They provide excellent help with phone upgrades, plan changes, and setup, taking time to explain everything thoroughly. Employees are noted for turning potentially difficult experiences into positive ones, even assisting past closing time to resolve issues. While the online support system received criticism, the in-store team is praised for solving problems and securing the best possible deals, with their efforts ensuring customer satisfaction.
Diwan explained things thoroughly and was courteous, and showed professional and pleasant demeanor through the whole process of upgrading phones and transferring data. Very pleased!
Jack Lynch
July 2026
Edward did a terrific job working with me, figuring out what I needed to switch home internet servers. It's because of his great customer service that I switched from Xfinity to Verizon.
July 2026
Ed was absolutely amazing. Extremely knowledgeable and helpful!! All other staff and customer interactions while I was at the store were top notch.
