“These guys are awesome. I have dealt with them on a few occasions and each time has been great. They literally check all the boxes of what you’d want from a mechanic. Communication, competency, pricing, timeliness, etc is all great. This shop is busy and highly rated for a reason. Thanks!”
“Alison was great. I ran into some problems but her understanding and patience really helped calm the situation. Phil came in and saved the day and Rob is the man!! Need more people like them in this industry”
“I had an unexpected issue while driving on the turnpike. My car suddenly lost power and wouldn’t accelerate past 20 mph. I managed to get off at the nearest exit and found Urban’s Automotive. I’m so glad I did. The staff were incredibly kind, helpful, and quick to troubleshoot the problem. They made a stressful situation so much easier to deal with. Thanks to their help, I was able to make it to my destination and back home without any further issues. I truly appreciate their support and highly recommend them!”
“Excellent service at a very fair price. I've taken my car to Gaughan's several times over the years. Jerry G. and the rest of the staff always treat me with courtesy and the utmost respect.”
“I had an issue that no one could figure out. When I called ToyoTech I got immediate help. The vehicle was repaired quickly at a very fair price. Cannot say enough about the experience and professionalism displayed. Also friendly and sincere people.Service: Auto maintenance”
“I would have given 5 star but I deducted for attention to detail. Walt at the counter is awesome, genuine an honest shop. I got new tires on my wife’s SUV. They gave me a great price so very happy about that. However I was pretty disappointed that when I picked it up the new tires were filthy and covered in greasy handprints. I also checked my tire pressures when I got home and all 4 tires were different. They ranged from 36 to 53 psi ?. I feel that they could have at least wiped the tires down, I mean who doesn’t love shinny new tires to make your vehicle pop. That extra step will thrill any customer. I’m going back next week for tires on my truck. Hopefully I don’t have to clean my tires and adjust the pressure when I get home. UPDATE: shortly after posting my review I received a call from Walt to discuss my experience. He was kind and very apologetic, he addressed my concerns with his team. I have 100% confidence this wont be an issue going forward. They care about the customer experience and read their reviews. I’m changing my rating to a 5 star and won’t hesitate to recommend them to my friends and family.”
“I was referred to Gaughan by a family member. I loved the first truck I saw on their website. I went to location couple days later and the Gaughan team worked their magic to get me into that truck for a price that suited both parties. They worked quickly and professionally!”
“Matt and crew are the best! Trailer repair done quick and cost efficient. Glad they’re in NEPA. They are super busy with work so please call them BEFORE going.”
“Had my car checked out and my inspection stickers done. If you haven check them out please do very professional and very honest workers!!! Support your community!!!!”
“I left my car in my driveway for 1.5 years during the pandemic and came back to find it totally dead and in heavy need of multiple repairs. I scheduled a towing request through Progressive roadside assistance. Mick's automotive service arrived at a timely manner, managed to get my car out of the driveway (where it could not be accessed by the tow truck), and brought it to a car repair shop about 20 minutes away. The driver Greg also gave me a ride to the repair shop despite Progressive's warning that I might need to find a separate ride due to the pandemic. He also gave independent off-the-record advice about what attention my car needed. I think friendly service is vastly underrated and I greatly appreciated both the speed and attitude with which Mick's automotive service helped me out. Would definitely recommend based on my experience today.”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."