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“Prompt, professional response to initial inquiry. Courteous and informative discussion on our needs and what washer and dryer would be the best fit for our family. Timely and capable installation and outstanding customer service. I absolutely LOVE my Speed Queen washer and dryer and couldn’t be happier! Thank you!”
“I cannot say enough wonderful things about Karen at the Dyson Service Center. Her customer service was truly exceptional, and she was the only person at Dyson who actually made me feel heard and cared about.
About two months ago, my Dyson Airwrap completely stopped working after only 8 months of use. I spent hours on the phone with Dyson Customer Service, only to be told they could do nothing because I no longer had the serial number, even though I had my receipt and proof of purchase!!! For such an expensive product, the serial number should be permanently engraved on the machine, not placed on disposable stickers or paperwork that can easily be lost.
I came into the service center feeling completely defeated, and Karen turned the entire experience around. She was incredibly kind, patient, helpful, and genuinely cared about finding a solution. After getting nowhere with customer service, she was the first person who actually took the time to help me.
Karen is amazing and deserves recognition for going above and beyond. Dyson is incredibly lucky to have an employee like her.”
“I started out at Lowe’s and that was disappointing. I called Appliance Alliance and spoke to Diane on the phone she was very friendly and very helpful. She had the exact freezer I was looking to get. I showed up about ten minutes later everyone greeted you when you came in with a smile on their faces. You don’t get that much anymore. Diane went over all the detail thoroughly and had me all set for my freezer to be delivered in a few days. It showed up on time and then received a phone call to see if I was satisfied with my freezer. I highly recommend this place. I will definitely do future business here. They get a 10/10 from me.”
“This business is amazing! I went in to have an older model Oreck vacuum cleaner fixed. The shaft was cracked as well as separating from the base. They quickly examined the vacuum cleaner, replaced the shaft, cleaned the inside, replaced the bag, wheels and belt. They also replaced the lightbulbs on the front of the vacuum cleaner. I expected to leave the vacuum cleaner for the repairs and return at a later date to pick it up. They fixed it on the spot and I was able to take the vacuum cleaner home same day!
They were courteous, professional and knowledgeable. The price for the service was fair and reasonable.
May God continue to bless this family and their business! I highly recommend CJ Miller Vacuum Center, Inc.”
10AM - 5PM
314 S Henderson Rd, King of Prussia
Appliances
“Incredibly kind and knowledgeable staff! Was able to do a trade in with my old machine, and they made the entire process a breeze. Couldn’t recommend them enough.”
“Friendly staff in the warehouse. My appointment was scheduled on my end for 0700, but the warehouse says receiving starts at 0730. I arrived at 0630. Not a good idea! There is a lot of box truck movement and they are not patient! If you pause for one second, you will be in someone’s way!
Luckily, I found a spot to pull in and park to wait. It’s where they load and unload flat bedders. But don’t count on that space being available.
Better to park on the off-ramp and wait until just before your delivery time if you want to make sure you’re not late. Traffic along the way when I came in at 0630 wasn’t too bad at all.
*Receiving says to park outside the gate and wait until your delivery time. Personally, I’d rather not be in the way at all around here.”
“Helped me with my plumbing issue. I'm just trying to DIY and ran into problem. Not only did guy behind counter help but other customer (obviously he was plumber) chimed in and helped me. This item was painted and halfway in the wall. So I now know what this is and it's now fixed and my mom happy”
“Josh is the Man!
I own a rental that has an 80 year old woman living their that has health problems. The AC stopped working, I troubleshot that the 50/5 capacitor was defective. This Woman really needs the air conditioning. I called Josh at Johnstone Supply in Hatfield 4 minutes before closing at 4:56pm. All other HVAC supply stores were already closed at 4:30pm. Most customer service people would just not answer the phone so close to the closing time. Josh answered, I told him what I was dealing with & that I would really appreciate it if I could pay by credit card for the capacitor and pick it up outside the store because it would take another 1/2 hour to get there. I told Josh I would completely take responsibility for the capacitor if it got stolen. Josh not only said he would be glad to help me but would not accept payment for the capacitor considering the circumstances. I picked up the capacitor where Josh said he left it. I installed the capacitor in the rain where the rental is in Quakertown. AC is working Great!
Josh deserves this review. There should be more people in this world like Josh. Thank You Josh & Johnstone Supply in Hatfield!”
“Have purchased from them before with excellent results. Needed new washer and dryer. Our sales person, Connie, was very good and knowledgeable. Helped us through process. Ordered both and now waiting for delivery. Thank you Connie.”
“I had a GREAT experience purchasing from Ferguson Home. Taylor Pitner made things extremely easy for me, as she often provided updates on when my order would ship as well as tracking information for the multiple shipments. I will absolutely order from Fertguson Home in KOP in the future!”
“I was proud of myself for walking out with less than $100 in merchandise my first visit! This can be an overwhelming place, but their showroom really helps fuels the imagination, the cafeteria helps fuel the energy to get through this place, and the warehouse is nicely arranged to find things.”
“From their sales counter, their sales personnel, their fabrication department, their in stock items from Francis to mini splits AC unit parts and all the tools you can imagine and if they don’t have it, they probably can get it. I’ve been done with these guys for over 30 years it’s just a wonderful experience every time you go into this Company. All the sales reps are very, very knowledgeable. I can go on about my experience there.”
“Went in today to pickup a new window A/c unit. A young lady by the name of Adrianna helped me. She was super well spoken, told me exactly the size and strength unit I would need to cool my apartment, and helped me find a cart to move the unit with.
The unit works great, and the store is fine, but my interaction with her is why Im leaving this review. She deserves a raise and a promotion with the great attitude and knowledge she possesses. 11/10 stars. When I come back for other items, I hope shes the store associate to help me!”
“Had to drop off some supplies, they were so friendly and hospitable offering fresh coffee or bottled water and a restroom if needed I can't imagine what they would be if I was a customer.”
“Dwayne is absolutely AMAZING! The manufacturer drops the ball and pretty much didn’t want to do anything. I bought the equipment back to Home Depot. Instead of sending me back to dealing with the manufacture. Dwayne listened to me patiently, and helped me solve my problems. He is such an amazing human being and AWESOME customer service representative. Dwayne for employee of the year !!!”
“Home Depot Conshohockon has outstanding employees!!! We have an entire fixer upper house to work on & these employees made it pleasant & easy to buy everything we needed (and Continue to need as renovations Continue). Betty was a big help yesterday when I had some shopping needs. She was professional, knowledgeable, cheerful and great to work with! Home Depot Conshohockon employees make it better, getting the job done. - K.H.”
“I can only speak on the Paint department at Home Depot. Abdul was the associate who helped us at Home Depot and was very kind and patient. My sister and I had a lot of questions and he didn't mind answering every single one. Thanks, Abdul!”
“Good team good items I went in to rent a temporary laptop while my desktop was being repaired and the process was smooth and simple ... not drawn out like back in the day when you had to pull out your moms social and have a arm length list of references. It went really well. the Team and manager was very patient and thorough went over the terms in detail whole process took about 30 -40 mins from in the door and out”
“I went to Customer Service in plymouth meeting and Muhammad was superior. He went out of his way to help me with a return and then showed me why my
product was actually exactly what I needed and he was 100% correct. 5 stars for Muhammad ! Thank you!!!”
“Tomás at the King of Prussia Home Depot tool rental department was extremely helpful and made sure I rented a truck that I was comfortable driving. Great service, I'll be back for any other tool or vehicle rental needs.”
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“Mattern's is our go to store for appliances. We have always found the staff to be extremely knowledgeable sales personnel. They know the products and have always pointed us in the right direction. Their pricing has always been very competitive. We have lived in Audubon for almost 50 years.”