“Don’t sleep on Cole’s. Not especially great for project wood, but no worries. They literally have 1 of everything else. A good yard too for dirt, sand, some pavers. They have many dedicated employees who are always willing to lend a hand, and good sales for members. Not competitively priced with a big box but it is ALWAYS worth it to have a local hardware store around to help.”
“I'm not really a person that can fix stuff but any questions I asked someone that works in the store can help me or direct me to what I need so I really appreciate the sales people”
“Such kind staff. Brought our pup with who we have been working with (he's very vocal and high enegery) and he was struggling a little until the staff kneeled and gave him treats and talked to him leading to us having a successful trip. On another incident I was caring for an individual who was having a hard time and staff again was kind and helpful and went out of their way for us.”
“Can’t tip your driver 2$ but can afford 5 mediums to eat? Having a great day though so you can’t bring me down. I’ll ? for you. But seriously like what did I do to deserve that? I’m all ears and up for suggestions. If I messed up, was late, the food was cold, or the phone operator was rude, please let me know so I can correct this issue and possibly even receive an actual tip next time. Thank you. ? ?”
“My water heater recently failed, but I learned the unit was still under warranty. After contacting several companies, this was the only one willing to help me work through the warranty process. The staff was knowledgeable, friendly, and genuinely interested in helping me find a solution. The store has a welcoming atmosphere, and everyone I spoke with was professional and easy to work with.
This experience reminded me that you do not always need a big box store to get great service. The personal attention and willingness to help made all the difference. They made sure I had the information and support needed to obtain a replacement water heater. Excellent customer service and a great experience overall.”