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“I was on a tight timeline and Kyle was beyond helpful. I was in and out of the store in no time. Kyle was courteous and helpful in answering all of my questions. Highly recommend.”
10AM - 7PM
4031 William Penn Hwy, Monroeville
Mobile Phones
“My phone wouldn’t take a charge, I tried multiple chargers and nothing worked. Drove to cell phone repair thinking it was over for my phone, five minutes later my phone was fixed! I definitely recommend that place! Friendly Service”
“Nate was so kind . I was incredibly stressed out coming into the store late at night with my three small children. Nate not only made the process painless he was also so enjoyable to talk to . I really appreciate it.”
“Jason and Elijah are always willing to go the extra mile, have patience and understand the needs of each customer! I highly recommend this store to anyone looking for Verizon products!”
“Tia’Ann at the Verizon Wireless Zone in Oakmont knows her stuff. I have been putting off upgrading from my 10S to a new phone iPhone 17 for over a year because of how painful the experience has been for me in the past. Tia’Ann is a magician when it comes to switching phones. There are still some issues with having to sign into apps again once on a new device - such as your Gmail account - I don’t want anyone to think it’s 100% trouble free - but Tia’Ann made this process so much better than I ever thought it could be! Tia’Ann was recommended to me by my son who saw her in September for a phone upgrade and I was not disappointed. Highly recommended!”
“The guys in the store do great. I get very frustrated with calling in to AT&T and these guys can help with a lot of what phone support can do. I just wish they could do even more in-store.”
“William was incredibly helpful and such a friendly and kind person. He busted his behind getting us taken care of fixing an issue that was from an entirely different store.
10/10 will recommend people to come see William for boost mobile services.”
“Megan went over and beyond helping me. I would recommend Verizon to anyone looking for a great place to. Thank you Megan Fry for all you did to help me get a good deal.”
“The woman working that day was amazing! Such a great help getting done what I needed to have done that day fast and efficiently! Definitely was a better experience than some of the other cricket store locations I've previously been to and I've had their service for multiple years.”
“Chinnu is a gem! From the moment the I walked in, he was friendly and welcoming. He helped find the perfect phone for me to upgrade without any pressure. I appreciate the positive attitude and great sense of humor. The service was top-notch, and the entire process was easy. Highly recommended! He definitely needs a Raise.”
“I was getting an error message on the metroPCS site when trying to switch to a new phone. I thought I was screwed, but went into the store anyway. The 2 guys working there figured it out pretty quickly & I got to keep my old plan! They were helping a few other people at the same time & they were very patient & kind to everyone.”
“My experience at the AT&T Store at the Waterfront in Pittsburgh. PA,:
Makaila was very committed to identifying and solving my issues. This staff person is a gem! I hope she is or becomes a leader to oversee/train/coach service providers to treat costumers well. I love the treatment and service I received!!”
“I came here to pay my phone bill chinnu gave me a good deal to upgrade my phone and helped me to transfer all the data from old phone, he is amazing, thanks again”
“It was the most seamless process. Both Matt’s were very helpful and patient with me. They could not have been nicer and I will recommend this location . They were so efficient. It is really the best Verizon store I have been to.”
“Awesome employee. She was very helpful and knowledgeable and got us in and out very quickly with exactly what we wanted at a very amazingly awesome low out the door price”
“I arrived at exactly 10am the doors was open. Sales lady attitude personality and smile was beautiful.
The help service she gave to me was definitely a reason for me to now on have the EastLiberty pa. Store the store of choice. East Libert 2/10/26 @10am store rep: Ms.Ava.”
“Stopped in the store to ask for assistance. Chris, the store manager was extremely helpful. He was so kind and professional. He helped “save the day”! Thank you Chris.”
“I love Boost Mobile store on Liberty Ave. In Bloomfied. They work with you on what ever you need . Explain and take time with you . Always there in person. I like that!”
“This google review is for Shawn at 5905 Penn Avenue in referenced to his great tenacious customer service and support! I suggest recommendations for upper management position and/or above because of his guaranteed superb service!!!”
“Excellent customer service the representative was friendly and efficient. I would recommend this location. He is professional and very helpful. Thank you for being so kind.”
“Will was great! ? he has helped us in the past and is always very knowledgeable!! We drive past other AT&T store locations just so we can work with Will at this location!! Thank you for the great customer service!!”
“Today I met Pradeepthi I was in an emergency situation needed to purchase a new phone she was extremely helpful and very intelligent in providing what was needed if I had to grade her I would give her an 8 plus for service”
“Wish was absolutely amazing! She was very helpful, very knowledgeable, very patient! She did not give up until we fixed the issue. She fought for me with the metro port department until we got the issue handled, over a hour call. 5 stars!”
11AM - 8PM
5824 Forbes Ave Ste 102, Pittsburgh
Mobile Phones
“JAIRO helped me with my t mobile phone and he was extremely helpful and professional. He was very knowledgeable and fixed my issues in minutes. So nice to have great customer service. Thank you Jairo.”
“They gave me an appointment 2 days after calling and when I arrived the repair was very quick, then they did a follow up call to let me know that if I had any problem with the front glass they would take my car for any repairs. I highly recommend them.”
“Always recommend this store no matter what u need for cell phone service, guy and lady both r really expert to solve any problems regarding boost mobile thank u.”
“Bishop was very friendly, professional and knowledgeable! I would, and already have, recommend working with him to change services. A very rare, pleasant individual!”
“We experienced some problems with porting the message data from one of our old Samsung phones to a new one. We did not purchase the phones through T-Mobile, but our cell phone service is through them, so I stopped by the Irwin store to see if they had any insight. The staff there (Tyler, Bryce, & Nate) were all very polite, knowledgeable, and helpful. Bryce easily spent 20+ minutes trying different approaches before narrowing down the problem and getting the file transfer underway. The new phone is now completely updated with all the old messages; thanks for helping to solve a problem that had me stumped.
(Not to take away from the awesome work by the crew there, but I will note that the store only had two round tables with seats. I ended up being there for nearly an hour and there was often enough customers in to leave it standing room only. There's plenty of space in the store for a third table and maybe even a bench or two. I know the staff probably doesn't pick the furniture, but maybe Corporate reading this review does!)”
“I went into the Sharpsburg Metro store to get a new phone. I accidentally got the wrong phone (different model but very close). I went back a few times to see what could be done. I was pushed off a few times, but today they were perfect. I went in to switch the phone and the employee Lindsey Satterfield was there to help me. She was unsure of procedure so went out of her way to call the manager and resolve the issue for me instead of making me come back. She was able to get me the correct phone and do what she needed to to activate it properly. Took 15 minutes max for the swap. During that time Lindsey was very friendly and tried to help me make the time go by. I wish all my store interactions were so pleasant. Lindsey is definitely an asset to the store. Quite satisfied customer. I hope her higher ups read my review and give her props.”
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“I recently visited the Metro store and had a great experience thanks to Dev, a new guy in the store. From the moment I walked in, he was friendly, patient, and really took the time to understand what I needed. He explained everything clearly, answered all my questions, and made the whole process smooth and stress-free.
Dev provided excellent customer service and made sure I left completely satisfied with my purchase. If you're stopping by, I definitely recommend asking for him!”